It's somewhat frightening when you have to have surgery to remove a spot of skin cancer from your face. Dr Ibrahim and his staff were patient with my questions, explaining every step of the process to me. After the surgery, at times I was concerned about the healing process so I used the text messaging service. That way they could call me back after they looked into my question when they weren't with any other patients. The nurses who called me back were very kind and very informative which put me at ease. At my follow up appointment from the receptionist at the front desk, the nurses and the doctor I just felt at home. I would recommend this office to everyone. They are absolutely wonderful

I was very nervous to meet with a new doctor( my former one retired). The staff were incredibly kind and patient. Dr. Sipprell listened to all of my concerns and provided me several options for treatment. Very pleased with my experience and care and highly recommend this facility.

All staff including the doctor and techs were professional and friendly I have had two procedures and they made me feel at ease both times. The doctor called to check on me that evening.

Dr. Ibrahim and his team are THE BEST: genuinely kind, professional, and ridiculously talented.

My experience was positive the staff was knowledgeable and friendly the doctor was very thorough and compassionate overall an excellent experience

It was a very good experience! From Dr Ibrahim to the nurses and the receptionists - their patience and efficiency was much appreciated. I especially appreciated the time given in explaining each step of the process putting me very much at ease.

Unable to handle biologic refills. Worst dermatology practice i've ever dealt with. They certainly feel good about themselves though.....

Very professional. Personnel awesome was totally impressed as I was very nervous. Totally impressed that Dr Sipprell called to check on me. Very comfortable and nice atmosphere. Victoria was a dream. Thank you

This was my first interaction with Rochester dermatology for basal cell moh’s surgery. From check in to the actual procedure my experience could not have been better. Everyone I interacted with was both very professional as well as personable. Dr. Ibrahim is, as well as his staff, a credit to their profession. Although I truly hope I will not need their services in the future, if I do I know I will be in very capable hands!

Thank you Rochester Dermatologic Surgery. You guys were great.

Incredible experience from start to finish! The front desk associate was extremely nice, the medical assistant and NP were so welcoming and helpful in answering questions and concerns that I had. Highly recommend!!!

The place is bright, and clean. A lot of windows! This was my first appt. They went out of their way to fit me in even though they had never seen me before. They made it easy. A pleasant surprise. The receptionist was efficient. The nurse was professional, kind, and accommodating. Dr. Ibrahim was calm, confident, and relaxed enough to laugh. That both calmed me down, and allowed me to trust him. I'm glad I was able to. I've had many bad experiences in the past. I've already made my next appt. I won't be going back to my old dermatologist.

A cancer diagnosis is daunting, but from the moment I entered RDC, I felt an enormous reduction in my anxiety. The check in process was quick, and within 5 minutes I found myself comfortably ensconced in my private room. Ambient music played quietly in the background. I felt as though I was at a spa! Everyone I encountered was informative and patient. Dr. Sipprell was friendly, energetic and highly capable. After the procedure I was given clear instructions for my post procedure care . That evening, Dr. Sipprell called to make sure all was well with me. It was!!

Dr. Sipprell was so kind and listened to each of my concerns, I will definitely be going back the next time I have to have another procedure!

My husband was treated kindly and he felt cared for. The staff was friendly and explained everything we needed to know for after care. Very pleased with the doctor and the great job he did with the surgery.

This place is wonderful! Dr. Ibrahim is such a nice person and so easy to talk to! The girls that assisted in my procedure were both so very sweet! I was given a warm blanket and they made sure that I was very comfortable. Thank you to you all. You made a procedure I was nervous about a comfortable experience!

Pleasant experience. Staff was wonderful, I was keep informed of everything even as I was being worked on. The follow up phone call that afternoon just added to the experience and made me feel like I mattered!

Professional yet friendly. Staying in the room with a TV to watch for the wait time for the cells to be examined, with my friend was very relaxing. Knowing when I walked out that the cancer cells were gone, was very freeing. Doctor Ibrams calling me in the evening was above what any doctor has done. The fun fact they shared earlier with me was I was one of their first patients five years ago.

I’d give this office more than 5 stars if I could! Each person I dealt with was pleasant and caring. They explained everything that was being done and paused for questions. Dr. Ibrahim is both highly skilled and kind. Thankful for these high quality health providers.

Positive experience from start to finish. Great facility. All employees do everything that they can to make you comfortable. Dr. Ibrahim is personable, kind, and an expert at his kraft. I wouldn't go any place else

Dr I was very thorough and walked me through everything before he started. Afterwards he gave me detailed instructions on wound care and I never felt rushed. He answered all my questions! Excellent experience.

Great folks from reception to the nurses and doctors. Procedure went smoothly and if, the universe forbid, I ever have skin cancer pop up again these are the only people I’ll trust to get it taken care of right!

The entire team that cared for me during my surgery from start to finish was top notch! They were friendly, caring, professional and so knowledgeable. I’d highly recommend this group!

I’ve had Mohs surgery twice before and this place was definitely the best. The staff and doctor were personable and supportive. The lab evaluation took only 45 minutes and the entire process was about an hour and a half, which is amazing. I highly recommend them.

Everyone was great. Could not have been a better experience. The warm blanket was a nice touch. Thank you all.

Positive caring people, amazingly quick process. I couldn’t ask for a better surgical experience

Dr Ibraheen is the best 👌 Thank you for your great job

The whole team made me feel comfortable the whole time. Explained what would happen right from the beginning. Warm blanket was a plus. Dr. Was friendly and put me at ease. Even though I haven't yet looked at my hole, I expecting the best. Thank you.

Very nice office, everyone was pleasant and accommodating, making sure I was taken care of and comfortable.

Great friendly waiting area and reception staff; highly professional, attentive nursing staff; and the very knowledgeable and skilled surgeon who was informative, considerate and most of all caring. Definitely made a difficult surgical event easy. Thank you.

Dr Ibrahim, Beth and other staff were very warm and friendly and professional. They explained the various procedures to me in detail so I was assured I had chosen the best procedure for me. Beth followed up with me the next day to make sure I was doing well. Their facility was very clean, comfortable and relaxing. I’m looking forward to my next visit and highly recommend them and their services.

Dr and staff were friendly and very professional. Would recommend this facility to everyone.

From reception, to nurses, to APPs, and finally Dr Sherriff himself-exemplary care that sets the standard we should all strive for. Thank you!

Great staff made for a very good experience

The office is efficient, caring and compassionate . Dr. Ibrahim has a wonderful bedside manner and even took the time to call me at 9pm the day of my surgery. Rochester, NY needs more offices like this. Medically they are quick, efficient and work as a team. I would give this office a 5/5.

I did not feel like a new patient, I felt very comfortable. The nurses were awesome and very informative. I only saw the Dr for a short period of time when he was working on my forehead and stitches, but he was wonderful and made me feel comfortable also.

Very professional and explained in detail what i needed to do for home care!

Rochester Dermatologic Surgery has a very competent and friendly staff and Dr. Ibrahim is wonderful. My questions were answered with a lot of both knowledge and patience.

Our first impression of the office was that is was extremely neat and clean, yet comfortable. The staff members were professional, friendly and knowledgeable. Dr. Sipprell was very thorough; I would highly recommend him.

First time here. Had survery at a different place, different doctor a few years ago. Rochester Dermatologic Surgery was the best. What a different experience from last place. RDS was Very professional. They were on time. Nurses were wonderful to my 88 year old mother. I was very impressed with the dr too as he called her the next day to see how she was. I would definately recommend RDS!

How fortunate we are to have such a phenomenal doctor (Ibrahim), caring staff and pristine facility in the Rochester/Finger Lakes region. Both squamous removal and ablative laser treatment garnered excellent results. Thanks to all.

Great experience! Professional and kind staff with a very peaceful atmosphere.

This office provides most comprehensive and patient-centered dermatology examinations and treatment I’ve ever had. Staff and providers are warm and caring, and take time to listen and address my questions and concerns. 10/10 recommend!

I drove from Oakville, Ontario, to see Dr. Ibrahim to treat my under-eye veins and sun damage on my face. As an expert in lasers, he is the only doctor I trust with my facial aesthetic needs. His office has the latest and most innovative technology, ensuring top-notch care. The office space is stunning – clean, elegant, and modern, creating a welcoming atmosphere. I had an incredible experience and will continue driving from Canada to see him for all my facial treatments. Highly recommend!

The experience was great. From ease of parking to a friendly and efficient reception. I was taken into a private room within minutes. I wasn’t sure what to expect really, and everything was explained clearly. Great doctor with a great team. Thank you all, Jeff

The staff made me so comfortable and well cared for. The level of professionalism and knowledge that is displayed by the whole team is so comforting and appreciated. Thank you’

By far the most proficient and effective Dermatologist and staff that I have experience in twenty years.

My experience was good 😊 the staff were all polite and respectful. If I had questions, they had answers. The waiting room was very inviting and the music was very relaxing. The experience was better than I expected. May God in heaven bless you all with His presence and peace. 🕊️

Kindly permit a follow-up. I wanted to mention that Dr. Ibrahim and Dr. Supprell are wonderful, dedicated, and truly care about everyone they treat. In this day and age of a "broken" medical system, Dr. Ibrahim and Dr. Suppress are the gold standard of how a medical practice should be run. Thank you again for a superb experience.

Dr. Ibrahim is a wonderful doctor, very accommodating and attentive to whatever your needs are. The staff, from the reception desk, then the nurses, and everyone else are top notch and also very accommodating. I can't say how pleased we were with the entire experience. I highly recommend Rochester Dermatologic Surgery.

It was my first time at the office. I was very impressed with the staff, the facility and my overall experience was great!

I was hopeful with this first experience at Rochester Dermatological Surgery that they were competent. They quickly surpassed my limited expectations and demonstrated a patient centered approach that put me at ease. I can truthfully say that I have never experienced a practice with such consistently cheerful, helpful and friendly staff. Apparently it is possible to be professional and put the patient at ease. Everyone took the time to explain all the procedures before and during the surgery. There was never a moment that made me wonder what comes next. The setting is as comfortable as possible and the doctor’s follow-up call that evening was appreciated. It sets a high bar for any other practices to clear.

I’ve had Moh’s surgery several times by Dr Ibrahim at this office. My total experience has been very positive! The nurses are very helpful and made me very comfortable. Dr Ibrahim is excellent and very kind. He answered all of my questions and was very positive about the outcome. I would definitely recommend this office.

I had Mohs surgery just a couple of days ago and everything went fine. Don’t be nervous, they make you feel right at home. They answer any questions you might have. My bandage came off as planned today. No problem at all. I highly recommend the facility.

Dr Sipprell took his time and explained the procedure to put me at ease. The atmosphere of the office is professional and calming. They made sure I was not in pain and comfortable throughout. Highly recommend.

My Mohs procedure went very well. My nurse Sue, did a thorough gob of going over everything before Dr Ibrahim came into the room. She put me at ease and I felt fully aware of what the procedure would entail during preparation, actual procedure and post procedure. While I waited in a gown, Sue offered me coffee, pretzels and a warm blanket. Nice touch!!! Margins were not totally clear and Dr Ibrahim had to take additional tissue to achieve satisfactory results. I got a call that night from the doctor to check on my status. Rochester Dermatologic Surgery is top notch and I feel as though the Mohs procedure will prevent a more serious issue in the future.

I had a great experience at Rochester Derm. From the moment you enter, until you leave the environment is warm and comfortable. I had BBL + Halo procedure. Beth was right there by my side, explaining everything, and keeping me comfortable. She even called to check on me the following day. I will definitely be back for all my dermatological needs

A very professional office and courteous staff. Dr. Sipperal is professional and educated in his field. I highly recommend this practice to my family and friends.

My experience at Rochester Dermatologic Surgery could not have been better. All staff were friendly, knowledgeable and efficient. Dr Ibrahim is exceptionally skilled aa well as personable and he took all the time we needed to answer our questions. The facility is modern and spotless. I recommend without hesitation.

Had a good experience, the place is beautiful! Nice waiting area, love the plants. Dr. Sipprell was great

Always an exceptional experience with stellar results! There's no need to choose between excellent clinical care and a patient friendly environment. Dr. Sheriff Ibrahim and his helpful team provide both. Beth is an absolute gem! In this feel good atmosphere it's easy to forget you're in a medical office.

Everyone at the Surgery Center was very nice, made me feel at ease about my procedure and answered all of my questions. I would highly recommend this facility to my friends and family.

I went to Rochester Dermatology, 3/7/24, to have a Moh’s procedure done on a Stage 0, squamous cell carcinoma, removed from my left jaw! Drs. Ibrahim, Dr. Kahn, Sue, Katie & Maria took very good care of me! This practice is a very well oiled machine & they get an A+ from this Nurse Practitioner! Thank you SO MUCH!

I was treated by everyone at your practice, professionally effectively, and very kindly.

Dr. Sipprell and his staff were extremely friendly, informative and helped to put my mind at ease. Thank you for an extremely pleasant experience ~James Tobin~

Dr Jen is so wonderful she explained everything I would recommend Victor dermatology

Everyone from checking in to the prep work and the actual surgery are very nice. Tell you what to expect and very attentive. Very nice setup.

I had a procedure this past week. Totally impressed with all aspects. The facility is spotless. Staff from reception, nursing and my physician kind and professional. I was not kept waiting and every step of the procedure explained. Would highly recommend!

I had a small patch of skin cancer on my ear that I needed removed. At Rochester Dermatology the doctor performed the painless removal in just a few minutes after a brief consultation. They tested the small piece that was removed right on site. Within the hour the results showed that the doctor had removed all of the skin cancer from my ear. Everyone was so kind and caring, explaining everything in detail. I was sent home with a page of care instructions and even got a call at home from the doctor later that day to See how I was doing. I was completely satisfied with their care and if needed will use their services in the future and highly recommend them to family and friends Walter Becker

I don't think I've ever been treated so well in a physician's office by everyone involved in my treatment and care! The nurses were friendly and informed. Dr Ibrahim remembered me from past visits, and made me feel comfortable and at ease during surgery. I was so pleased to get a follow-up call later that evening directly from Dr. Ibrahim. It felt like family checking on me!

All of the staff here were amazing, friendly and personable and the offices are very nice and clean. I couldn't have asked for a better experience. Dr. Ibrahim even called the next day to check on me. There is still such a thing as a good bedside manner 🙂

Dr. Ibrahim is an excellent surgeon. Every staff person was very helpful and supportive. My questions were all answered and I was grateful that Dr. Ibrahim made a follow up phone call the evening of my surgery — he is the best!

My experience at Rochester Dermatologic Surgery was an over the top experience. The building was clean ,bright, and uplifting. Each employee from start to finish was pleasant, kind, and courteous. They would stay with you and physically escort you to the next step of the visit. While the actual procedure was performed the doctor was very skillful and kept me informed as he performed each step of the surgery. Concern on how I was feeling after the procedure was displayed by their whole team. I also received an evening call from the Doctor asking how I was feeling and if I had any questions or concerns. Thank you to all.

Both Amanda and Shannon are very professional, knowledgeable, and easy to work with.

I had an infiltrative Basal cell carcinoma removed from the center of my forehead. The staff was friendly, listened to my concerns and questions, and responded thoughtfully and thoroughly. I felt comfortable and confident with Dr. Ibrahim. My aftercare was explained including what to watch for, and I was encouraged to contact the office with any concerns. What impressed me the most was the evening of my surgery, Dr. Ibrahim himself called me at home to ask how I was feeling and if I had any questions or concerns. Again, I was encourage to contact the office with any follow up questions or developments.

My wife had a basal Ca removed from her midface by drSipprell. She was very afraid bud the dr put her at ease, performed perfect anesthesia and even more painfree excision. Her experience was really remarkable.

I was taken care of with such kindness and comforting attention I couldn't recommend a better doctor or staff to care for anyone else. I had the surgery on my nose and the doctor was excellent taking care of the cancer and repairing my nose.

I was overwhelmed by the attention to my care and comfort. I genuinely felt true empathy along with 1st class professionalism. Truly a FIVE STAR STAFF.!

The building is beautiful. The care and attention from the moment you walk in is amazing. Surgery was smooth. Details on after you get home very good. I would definitely go back if I have more skin problems.

I had a very positive experience at Rochester Dermatologic Surgery Center. The staff were very welcoming, the facility was immaculate. The Doctor explained exactly what he was going to do and asked questions to get to know me. Since I am 83, I have had a long lifetime of experiences and appreciated being able to visit with him. The attending nurses were very helpful and friendly. I would highly recommend Rochester Dermatologic Surgery if you have an issue that requires removal of Basal Cell cancer.

On my recent visit to Roc Dermatologic Surgery I was very impressed with Dr. Ibrahim and his staff all the way to the front desk receptionist. Very professional with a follow up call that evening from Dr. Ibrahim to see how i was doing ! Thank you Kim Jensen, Penn Yan

I always look forward to visiting your office. Everyone is so friendly and absolutely awesome. You make me feel so special. Thanks so much for all you do.

I was apprehensive going in about my mohs procedure but quickly realized how professional and friendly dr Sipprell and his team were. They made me very comfortable and relaxed considering the long process! I would highly recommend them to anyone using their services!

The doctor, nurse and office employees were friendly and courteous. My procedure went as expected. I was extremely pleased with everything.

Dr. Ibriham is very amicable, quick and informative.

Can't say enough about everyone there. Explained everthing for the MOHS surgery and received great treatment.

The nurses and staff were very nice and explained the process very well. They all performed their tasks well and Dr. Ibrahim was congenial, as well as skillful in his work.

I just went on Monday to Rochester Dermatologic Surgery, from the time I arrived greeted by the girl at the desk to nurses that guided me through and the Drs I had to do the surgery, just wonderful. The offices are clean, bright and accommodating and makes your appointment a great experience. I can't say enough about it. If you need this type of surgery definitely choose this office. Shout out to Dr Ibrahim and the plastic surgeon who also worked on me right along with nurse Sue and her assistant. Great job! Appreciate all you did for me!

I always have a pleasant visit at your office. The staff is amazing during my treatments and supportive. Thank you for everything that you do for me.

I had a procedure at Rochester Dermatologic recently. It was great. From the receptionist to the nurses and doctor I felt relaxed and safe. Everyone was friendly and professional they strive to make you comfortable.Dr Sipprell was very kind and explained everything thoroughly. I would definitely recommend this practice to anyone needing dermatology procedures.

I had Moh's surgery on my shoulder. Dr. Ibrahim & his staff were wonderful. They made me feel comfortable in a normally uncomfortable situation. No more melanoma and my scar looks pretty good so far. 👏

On time and professional. I felt like I was in good hands.

Dr. Ibrahim and the staff of Rochester Dermatologic Surgery were well organized, attentive, and communicative during my visit. Dr. Ibrahim provided a very informative consultation, which helped me make a confident decision about surgery.

This was my 3rd visit with Dr.Ibrnhim and his nurse Jackie,they are both very professional and kind ,I would highly recommend this practice...Jim

On December 20th Dr. Ibrahim and his very professional but reassuring staff performed surgery on a suspicious group of cells. It was done so painlessly that I had to ask if they were finished. I had a very positive experience and highly recommend this surgery group. Merry Xmas !

Dr. Sipprell and his surgical team were a true delight! Made me feel very comfortable! Brought me cookies and drinks thru my procedure! I could not be more impressed!

Professional, compassionate care. Great facility. Highly recommend.

I was referred RDS by a dermatologist in Canandaigua after a biopsy showed squamous cell cancer on my leg. I was told Mohs surgery was needed. Although I had to wait approximately 2 months for an appointment, I am so thankful I was treated by Dr. Ibrahim and his wonderful Nurse Assistant, Sue. Once they both inspected my leg, at my leg, Dr. Ibrahim carefully explained two options for treatment. After patiently responding to a number of my questions, I opted for electrodessication & curettage instead of Mohs. I’m confident this was the best route for me. Throughout my experience, I felt valued, respected, and under the best of care. Five Stars all around!

Comfortable and professional surgery provided by Dr Ibrahim and staff. Thank you.

This was my first experience with Rochester Dermatologic Surgery. I was very impressed with everyone I came in contact with. From the receptionist to the nurses, to the doctor. I couldn’t have asked for a better experience. Highly recommend for anyone that needs this type of care!!!

Dr. Ibrahim and his staff are so professional , knowledgeable and welcoming. My skin has never looked better!Cant wait to return again! Highly recommend!

My experience was positive from start to finish. Everyone was welcoming, professional, and friendly. All of my questions were thoroughly answered, and I never felt rushed. Highly recommend.

My husband and I highly recommend this practice. From the initial phone call through the surgery, my husband was treated with care. Everything was explained fully and the doctor and staff were excellent.

Fear comes from ignorance, and hearing the word "cancer" is frightening. Rochester Dermatologic Surgery takes pains to offer all the information a patient needs. The entire staff, from my initial call to the end of the procedure, made sure I knew exactly what the diagnosis meant and what to expect as treatment. I found that to be very comforting. Thank you Ben, Alex, Sue, and Dr. Ibrahaim for making what could have been a time of great anxiety a more palatable experience.

From the minute, you work in the beautifully designed building, you’re greeted with a smile & kind words. The team of doctors and nurses, are knowledgeable and extremely professional, during the procedure. They make you feel as comfortable as possible, seeing your there for a miserable task. Follow up phone calls by myself, were answered promptly with great detail. I thank the staff. Sherry Thaney

It is so refreshing to be in an environment with people that are congenial experienced and professional they know what they're doing they do it well and they make you very comfortable

I am most grateful for the service of Dr. Ibrahim who is the most kind, caring and compassionate Doctor I know. He involves the patient in the Dermatologic decisions and has a staff that is always sensitive to the patient’s needs. Sister Mary Walter Hickey, RSM

This place was thoughtful, detailed…even got a call later that night after the procedure from the Dr. Was most impressed.

Every staff member is friendly and helpful. Doctor Ibrahim is exceptionally insightful and seems very knowledgeable about his patients health.

The care and understanding of my situation was phenomenal. The patience of Dr. Ibrahim was of gold standard. I would recommend The Dermatologic office and especially Dr. Ibrahim. Thank you for all you did.💜

My experience was simply awesome. Dr Sipprell, nurse Victoria are as good as it gets.They talk you through everything, make you feel comfortable, and put you at ease. It is virtually painless. The facility is state of the art. Once you are in your room, you don’t have to leave. You wait in the room after your biopsy is taken, and they give you a remote for the tv in the room, and for the bed you have your surgery on to position it to be comfortable while you wait. Great experience, thank you both for your compassion. This facility was well thought out.

I was very impressed with the efficiency of check in, and the thoroughness of everyone! I felt I received very good care and instructions for my desired outcome. Thank you!

Very professional and friendly staff. Dr. Ibrahim was informative during the procedure and I was grateful he called later in the evening to check on me.

I'm very pleased with the care I received. I like that you can stay in the procedure room while you wait for the results to get clear margins.

My experience has always been top notch. I would not go anywhere else in Rochester. Dr Ibrahim is a true professional. Although he serves many needs on a given day (from Mohs to cosmetic), I have never felt that he was distracted or rushed. In fact, he always makes me feel as if I’m his only patient of the day. And I find him to be extremely knowledgeable and skilled in the latest procedures. Staff is compassionate and attentive. And they all keep you well informed of what to expect. I do not take this sort of investment lightly and so appreciate that neither do they!

Roger: I had an appt with Rochester Dermatologic Surgery to have cancerous area removed from my face. Dr William H Sipprell was to do Mohhs surgery on me. He met with me before my surgery and did an excellent job explaining Mohs surgery which calmed my apprehension. During the surgery Dr Sipprell explained each step of the surgery to me as he preformed them. His staff assisted and were also very knowledgeable. Dr Sipprell and his staff were very kind and helped make the surgery a positive experience. THANK YOU TO DR SIPPRELL AND ALL OF THE STAFF AT ROCHESTER DERMATOLOGIC SURGERY

Everyone was great from signing in to nurses and Dr Sipprell. Jeff

Very professional and thorough. Especially the instructions for after care. Also appreciated the followup phone call by Dr Sipprell.

Top notch!

The staff of Rochester Dermatologic Surgery work smoothly and professionally in support of the outstanding care Dr Ibrahim provides his patients. His background is of the highest order, from his education and training to his professional affiliations and his research program. Dr Ibrahim has the breadth and depth of experience to offer care and services from cosmetic improvements to all other dermatologic conditions including skin cancer. His is a state-of-the-art facility and patient health and comfort is the focal point. I feel quite fortunate to be among his patients. Judith Love, PhD

Dr, Sipprell is an excellent Doctor. Very friendly and provided detailed information on his procedure. I would recommend him to anyone. However the staff at the office leaves much to be desired. I had to call three times to make my initial appointment and then played telephone tag for two days. My procedure went well and needed a followup appointment which I made. When I returned home I noticed that I had a double appointment that day so I called the office to reschedule. They do not answer the phone but you need to leave your name and number and they indicate that someone would contact me within 48 hours. As when I was trying to make my initial appointment, I did not receive the call. After three days I had to drive to their office to reschedule. While the doctor is excellent the office staff leaves much to be desired thus the one star rating.

Upon arrival at the Victor Facility, we found the receptionist and the nurses very calm and cordial. The genuine kindness put us at ease as we prepared for the outpatient surgery. We couldn't help but notice that the facility was spotlessly clean, and the piped in music was very calming. The surgeon and his assistant were outstanding. They obviously have anticipated, and addressed all possible questions while we discussed the process and prognosis. I have full confidence in Dr. Sipprell and his assistant Amanda. My incision has healed and I am confident with the results.

Every person I encountered while I was there was wonderful! Friendly, professional and made my surgery go as well as it could have. Thank you!

My experience has been five stars in every aspect. From first walking in and being greeted and taken care of by the receptionist to the physician assistants, nurses to "Dr 5 Stars" (my name for Dr Ibrahim). I'm so thankful for the care I received and look forward to complete healing! Thank you to the whole team! JoAnn Marcellino

Rochester Dermatologic Surgery has the most professional, knowledgeable courteous staff. They were extremely helpful from making the appointment to completing the surgery. I'm still healing but am hopeful that the scarring will be minimal. Thank you Dr. Ibrahim and all of the staff that assisted on procedure day-- you truly made me feel relaxed and supported. What a great crew you are!

Best care! Clean environment and answered all my questions. Even helped with a little skin tag that was not in the plan!! Thank you so much!

Very professional Great facility. Private waiting room accommodating staff

The office is very efficient, starting with the scheduling, checking-in, getting roomed, the procedure prep, the procedure. Post-op process, and discharge. The staff were friendly, professional, and thorough. Dr Ibrahim has a great bedside manner, explains the procedure with the risks and benefits and what I could expect post procedure. He actively listens to my questions and proved to be very knowledgeable which put me at ease. He also called me that evening to check on my status which was comforting. I highly recommend Dr Ibrahim and his staff for those in need of a Dermatologic procedure . Mark

Probably the most comforting and caring medical team I have ever experienced. Although Dr Ibrahim may have had some staff in training, every single one of the staff I interfaced with, 7 or 8 in total, was courteous, knowledgeable and caring. Were it possible I would rate this office a 10+.

Everything from beginning to end was 1st class!

Everyone was very friendly and professional. they fully explained what was going to take place and complete instructions for after care. If I have one comment on the negative side it is that my appointment was for 9:30 and at about 9:30 I was taken into the surgery room. Then waited for over half an hour to see the doctor. This has happened with other doctors in the past too. I understand their schedule can get backed up, but why not have someone come in periodically to give an update. And why not a simple “sorry” for the delay?

My experiences with both the cosmetic laser procedure, mole check and moh surgery were exceptional! From reception, to wait time, nurses and doctor. If I could give this center a 10 I would!

Dr. Sipprell and his nursing staff truly were amazing. They made an unpleasant reason to be there a very pleasant experience. The facilities were top notch and the staff’s compassion, personal approach, and care were truly second to none. I was very impressed by all. During the procedure, all was explained thoroughly and each staff member made his or her presence known and met my needs as best they could. The after care was excellent as well. Thorough after surgery instructions and a personalized call from Dr. Sipprell the evening of my surgery. Thank you for your professionalism, compassion, and care.

It is always a pleasure to see Dr. Sipprell! He is kind and engaging and shows interest in you. He listens to you. I trust his expertise and have great confidence in his care. The office is bright and beautiful and the staff very helpful and cheerful.

Outstanding provider. The entire team was caring and attentive to my needs. The facility was immaculate. Doctor was upbeat, approachable and a solid communicator. Having a private room was a bonus!

Amazing experience from start to finish. Wonderful caring compassionate staff. Outstanding doctor. Beautiful building.

I had a very good experience at Rochester Dermatological surgery. The facility is modern and clean, and the provider and nurses were competent and caring. I was concerned about the procedure I needed, and the entire staff was reassuring and kind. I definitely recommend Dr Ibrahim and this practice.

Great staff. Professional and courteous!

Dr Sipprell and Jackie were outstanding at a nervous time for me. Thanks from the bottom of my heart!

In

The word that comes to mind is kind. Dr. Ibrahim and everyone on staff at RDS is just wonderful. It is a relaxing, modern environment. My procedure went exactly as described. The staff prepared me well with things to expect and many helpful tips for care before and after. My refreshed skin has lifted my spirits. Thank you!

Regarding the office of Rochester Dermatological Surgery located in Victor, NY. This was my 2nd visit in 2 years to the surgery in order to remove beta cells from my face. Once again I am very impressed with the entire staff and their professional handling of the process from the time i entered the office until I left in approximately 2-1/2 hours. They take the time to explain each step in the procedure and to answer any questions you may have. I would not hesitate to recommend this office to anyone needing to have this type of surgery. Jerry Steinorth

Seriously, this is my favorite dr.‘s office!! Everyone is always so polite and friendly. They’re attentive to your needs and take special care to explain everything. The office is super clean too! Dr. Sipprell puts you right at ease with his calm and reassuring manner. The work done on my forehead is barley noticeable-he did a wonderful job. I’d highly recommend him and his staff!

Dr Ibrahim and both of his assistants were wonderful! The doctor calmly explained everything he was going to do and answered my questions patiently. The whole procedure was far less painful than anticipated. He then followed up on the evening with a phone call. Very nice! Everyone in the office was friendly and kind. Thank you!

If I ever needed anything removed again I would not go anywhere else. The nurses checked on me every few minutes to see if I needed anything and the Dr called me in the evening to see how I was. They get 10 stars 🌟

I just took the bandage off… Well done Dr. Ibrahim! Nice, neat and clean! I sought medical attention for a bump on my back, which turned out to be a cyst (from squatting). I scheduled for it to be removed. Meeting Dr. Ibrahim for the first time, he introduced himself and expertly diagnosed my condition. He explained the recommended course of action, sought my consent, and skillfully performed the procedure. Leaving his care, I had a bandage securely in place and a clear understanding of what to anticipate, as well as specific instructions for aftercare—what actions to take and what to avoid. Normally, I am not fond of doctor visits, but this experience was refreshingly different, in the best possible way. Dr. Ibrahim's facility is a stand-alone structure, it is super clean and beautiful. It felt more like a spa rather than a typical doctor's office or surgical center. I was also pleased to find convenient parking just 20 feet from the entrance, rather than having to trek half a mile. The entire staff displayed politeness, kindness, and a willingness to assist! Further, he refrained from requiring a follow-up appointment, indicating his confidence in his work and his lack of monetary motives, thus avoiding unnecessary visits that would waste my time and money. I am truly grateful for what Dr. Ibrahim and his team have created! Dr. Ibrahim is a true professional! And Alani is/ was amazing! I felt, and continue to feel, that it was truly important to them that they did everything they could to help me. Once again, thank you, Dr. Ibrahim, and thank you, Alani! I sincerely appreciate everything you did and how you did it! Mike LaRocca

I have never walked into a facility where human interaction and connection comes first. Impressed with the staff's bedside manor is an understatement. Nevermind the fact that the design, decor and cleanliness is modern, chic, overall a pleasure to be surrounded by Dr. Spinell was truthful, kind and straigh forward. I knew the moment we spoke he was extremely experienced, knowledgeable and described every statement and question in detail. I am beyond happy to have found a new dermatologist office I feel comfortable, welcomed and the genuinity pouring out of each person I interacted with. Keeping patients best interests (instead of filling their pockets) come first. I have spread the world to many people and honestly looking forward to my next visit. Thank you for creating a beautiful environment!

Dr. Ibrahim does wonderful work. The staff is professional, helpful and considerate. The office is clean and comfortable. I highly recommend this office and will be going back if any other issues arise for me.

Environment, nursing personel and surgeon made my procedure and post op experience the easiest possible. I'm grateful for this utmost care. Dr. Sherrif Ibrahim has operated on me many times, he is kind, thorough and I trust his expertise.

Friendly, efficient and effective. In good hands from start to finish.

I had derm surgery here yesterday for two BCC lesions. The doctor and nurses were friendly, professional and caring. The procedure was comfortable and painless. My surgeon even called me later that night to check on me. I would highly recommend this practice for anyone needing dermatological surgery.

Thanks to the Entire Staff at RDS for making my experience there a very positive one.

The staff were very professional and caring. I had an excellent experience with my procedure and would highly recommend this practice to anyone.

Everyone in the office was very kind, and patient. The Doctor was very thorough explaining what needs to be done, and instructions for after my procedure. I felt extremely comfortable in every way. During my procedure nurses and Doctor made conversation while working on my shoulder so I felt completely comfortable. I would recommend this facility to family and friends. I am completely satisfied.

Dr. Sipprell and nurse Jackie were so caring and professional. I would highly recommend this Dermotologic Surgeon! Excellent care!

I was so impressed with all the staff I was surprised that dr Ibrahim called me to see how I was very positive experience

So kind. So friendly. I really love everyone’s bedside manner. I’m super happy.

I have had the Halo procedure twice now this year. At both appointments, the women who have checked me in and prepared me for my procedure were beyond professional, courteous, friendly, upbeat, very detail oriented and listened to my concerns and provided great advocacy to the doctor. The doctor went above and beyond in my most recent procedure to assist me in getting the results I seek. Every single staff member shows the highest amount of Empathy and integrity. I couldn't ask for a better team to assist me on my journey!

Most friendly and professional practice I have ever been to.

Great experience all around. Dr. Ibrahim carefully and thoroughly explained my options and I was very happy with the chosen procedure. Very friendly and efficient staff.

I had a five+ star experience at Rochester Detmatologic Surgery!! The surgeon and staff were extremely professional, friendly and made me feel at ease during the entire procedure. I would highly recommend this facility to anyone needing this type of surgery!

I have never felt better cared for. From the moment I walked in the door till the moment I left it was the most delightful experience.Dr. Sipprell even took the time to call me that evening to see how I was doing. Many thanks to the receptionist, the nurses, and especially Dr. Sipprell. By the way I was there for Mohs surgery which was a success.

I recently had a visit with Dr. Sipprell, he and the team were excellent, from the moment I step in the office, my experience with registration through the nursing team that did my initial assessment, and then the visit with Dr. Sipprell, everything was made to help Me feel welcome and WellCare for. I will recommend any one who has dermatologic needs to highly consider making an appointment with this office… excellent practice!

I can't thank Doctor Sherrif Ibrahim and staff enough for their excellent care that was provided. The doctor and staff was focused, very knowledgeable, and respectful. I also want to thank Doctor Joseph Wojciehoeski from Dermatology Partners of Canandaigua for recommending Rochester Dermatologic Surgery.

Very professional and relaxed atmosphere. Explained every step of the procedure, which I appreciated. Loved the “bedside manner” of everyone I encountered. Especially appreciated that the DOCTOR himself called later in the evening to checkin with me. Will refer to this practice!!

Very friendly, so far no problems.

Wonderful group of professionals. I've had two procedures completed at the center and both times were exceptional experiences. I would highly recommend to anyone in need of services they offer. You'll be delighted you chose this facility.

Dr. Sipprell and his team are the absolute best! I’ve had 2 surgeries with them and both were flawlessly executed, including making me feel extremely comfortable, and minimizing my anxiety. I can’t recommend them enough!

Tho very nervous to have this procedure, I was greeted with a friendly receptionist. Then, two very personable and knowledgeable nurses, who made me aware of all that was going on & with a gentle approach with my injections. Finally, Dr Ibrahim explained each step to be done as he completed each step of this MOHS procedure. He made me feel much less stressed. The facility is clean and welcoming, with beverage and snacks for you to help pass the wait time. A. PHOTO is 48 hours after removing the bandages.

I had a great experience from checking in to being walked out the door everyone was personable professional procedure went well if necessary I certainly would go back without question

This was my husband’s first visit. We were very impressed from beginning of the appointment til end. We were informed of what to expect, how long it would take, and offered to answer any questions we might have. Everyone was friendly and welcoming. We would highly recommend the office and staff.

I truly have had a great experience here. Every person who works here is exceptional. From booking the appointment to my appointment and then to surgery. The doctors and staff made me feel comfortable, heard and cared for. It’s obvious that they have set a high bar of professionalism, communication and kindness for their staff. It’s a huge relief after having so many experiences that were the complete opposite. I feel lucky to have found Rochester Dermatologic Surgery and I will recommend it to anyone and everyone. I’m very grateful for them.

Rochester Dermatologic Surgery is wonderful! 5 star service for sure from the minute you walk through the door. The customer service is outstanding, everyone is so nice and I can't say enough about Dr. Sipprell and his professionalism. He's a great Dermatologist if you are looking for one!

A great team of people thank you for helping me

This was my second time at Rochester Dermatologic surgery. Dr. Sipprell is awesome and extremely patient. He explained everything he was doing. His nurse and staff were great too! I am extremely satisfied with what they did for me and would highly recommend them.

As soon as entering you feel the kindness, support and genuine sense of caring about you. The calmness, exceptional knowledge and efficiency prevails while being surrounded with wonderfully warm personalities!

Everyone at Rochester Dermatologic Surgery were kind, respectful and professional. The office is clean and welcoming. I felt like I was getting the best care possible. I highly recommend this practice.

Wonderful experience!! Highly recommend!!! Can’t say enough about Dr.Sipprell- he helped my mom with an issue that plagued her for years!!!

Whatever hesitancy & anxiety I had about the procedure was immediately erased upon entering the office. Everyone, from receptionist to surgeon & nurses were genuinely welcoming. Competent, knowledgeable, & thorough. Explained all steps clearly & answered questions readily. I was both surprised & very relieved to be there. Thank you so much Dr Sipprell & colleagues

I was treated very well by the Staff, the Dr’s the Nurses. The Surgeon even called me last night to make sure if everything was ok. I definitely would recommend them to everyone

Everyone was super friendly, professional, helpful and knowledgeable about all of my questions throughout my visit. Just an amazing office filled with wonderful people, highly recommended!

Always a great experience. Great staff!!

I was so impressed with this place. The Dr Sipprell and his nurses were exceptional. They put me at ease and they treated you like you were their only patient. Just loved them all . They cared so much!

The man is on the cutting edge of Medicine. Dr Ibrahim is an excellent Dr in his field and very personable. A likable person who saves lives. Concerning staff, the number one characteristic is that they have excellent capabilities. This was the first time in my life (more years than most people reading this) that I did not feel the injection of lidocaine given to me by Kristin. Once the lidocaine takes effect, you don't feel the surgery. But the lidocaine injection always hurts....except this time. Wow. Stitches, bandaging, assisting the doctor all performed with expertise. I highly recommend this Dr and staff for dermatological surgery.

Staff was knowledgeable and friendly. From the reception to the nurses to the doctor- a very positive experience!

It was my first visit to the office and I was very impressed. Starting with the information that was mailed prior to my visit, to yesterday's procedure, the entire team was exceptional. Everyone explained what they would be doing, and made sure I understood and was comfortable with the aftercare plan. Doctor Ibrahim even called me last evening to see how I was doing. Everything about my experience was great.

I had Mohs surgery for treatment of a squamous cell carcinoma on my scalp. Everything about the office made it a positive experience. They were welcoming and punctual. Dr. Sipprell and the nurse made sure I was totally informed as to what to expect during and after surgery. My appointment lasted approximately 2 hours, during which time I was in a private room with Roku TV and offered snacks and drinks. I highly recommend this office.

Extremely kind and professional.

Entire staff was polite, caring and attentive(even to offering my waiting husband a beverage). Felt that my comfort during a procedure was a priority.

Friendly, professional staff!!

The staff is extremely nice and professional. Dr. Sipprel always makes me feel very comfortable as soon as he walks in the door. The nurses are also amazing and very personable.

By far the best experience I have had at a Doctor’s office. Everyone is knowledgeable, professional and are polite and friendly. It is a great feeling when a patient can tell that people enjoy their jobs. The whole procedure was explained to me before they started the anything. Dr. Sipprell explained exactly what he was going to do and did the procedure quickly and efficiently. Since this was my first time for this procedure, I didn’t know what to expect but I was pleasantly surprised.

The complete team was outstanding. All were great and the Dr was outstanding.

Dr. Ibrihim and the staff do a wonderful job. Surgery is never fun, but they do a great job ensuring the experience is as comfortable as possible. This is my 3rd Mohs surgery with them. The experience and professionalism of Dr. Ibrihim has led to 1st time surgery success each time. The nursing staff is very caring and equally professional. I highly recommend Rochester Dermatologic Surgery.

Awesome staff, made me feel comfortable with the procedure. Checked in with me a few minutes times after getting home. Thanks for the great care!

Amazing experience. Extremely professional staff as well as a very comfortable, warm environment.

Dr. Ibrahim was amazing as was the entire staff. They really helped to ease my anxiety over Moh’s surgery on my face, very near my eye. I was treated with the utmost compassion and care.

Had a squamous cell carcinoma removed from my left temple next to my eye. They scheduled my appointment quickly and the service and surgery were excellent. I could not have asked for more. I would highly recommend RDS to anyone.

I have received the services of Dr. William Sipprell at RDS twice. Once two years ago to remove a basil cell carcinoma from my nose, which required a skin graft to repair, and once recently to remove two moles from my back. Dr. Sipprell is a highly skilled surgeon and an artist when it come to repairs of the skin. In addition, he makes you feel like an old friend as soon as he meets you, putting you at ease. The young nurses that assist him are also highly trained at their duties and are very friendly and empathetic, making your visit much less stressful. I would highly recommend the entire team if you are in need of any dermatologic treatment.

This surgery center was more than I expected.. very clean and updated The team is very professional and knowledgeable. I was treated very warmly and respected. No wait time. My doctor and his assistants were 10+.

I love Dr. Ibrahim and all of the staff. Everyone is always very hospitable and helpful. Great experience!

This office is great. Everyone is so friendly from the front desk person to the nurses and doctor. The facility is beautiful.

I recently had a visit with Dr. Sipprell, he and the team were excellent, from the moment I step in the office, my experience with registration through the nursing team that did my initial assessment, and then the visit with Dr. Sipprell, everything was made to help Me feel welcome and WellCare for. I will recommend any one who has dermatologic needs to highly consider Thai practice.

This appointment was for MOHS surgery. The staff were pleasant, coffee and snacks were good and plentiful and Dr. Ibrahim is absolutely fantastic! He takes the time to explain what needs to be done and follows up with you after the procedure.

From my first communication with my dermatologist through the surgery I received, I have been treated by a very professional, competent, and caring dermatology team! Thank you for all you do!

Professional knowledgeable engaging clean modern facility. Dr explained every step of procedure totally satisfied. They deserve 10 plus stars.

It was a pleasurable experience. I was treated like I was the only patient in the building. I couldn’t ask for better treatment than I received and oh yes no stitches this time. Lol

From the moment I walked in to the moment I was walked out I was treated compassionately. Both nurses were well attentive, even down to details of changing the station on the Hulu tv to getting me warm blankets. The dr was very very nice and explained what was happening.

I was very pleased with my visit. Everyone was professional yet personal. I was incredibly impressed by Dr Sipprel, especially that he personally called me that evening to see how I was doing. Very happy with the care I received and would definitely recommend!

Dr. Sipprell was very professional and also personable. I did not feel any discomfort through the entire surgical procedure. The rest of the staff was very friendly as well, and I was very impressed with the cleanliness of the whole facility. I had no wait time, and I was done and on my way home in no time! I would highly recommend this doctor and office to anyone!

A friendly, clean and professional facility. Procedure was on schedule and I was kept well informed of what was to be done, how and why. Follow-up instructions were explained and printed out for me. Appropriate phone numbers were also given if I had further questions or issues.

Everyone was pleasant and positive. Doc explained what he was doing and why. He even called me the nite of the appointment to see how I was doing. Excellent and amazing. Everything first class. No complaints!

By far, the most kind and caring medical staff I have ever encountered - from the front desk staff to the nurses to the surgeon. All highly competent working in a well designed facility while making you feel supported and cared about. Every step was explained as the procedure progressed which greatly reduced my anxiety. Doctor phoned my home that evening personally to check on me. Highly recommend if you need the services they offer.

I always find Rochester Dermatological Surgery staff to be welcoming, warm and highly professional. Dr. Ibrahim always takes the time to answer any and all questions about a procedure and his staff are thorough with follow through. I cannot recommend them highly enough.

Very professional. Informed me of all that they were going to do before they did it. The Dr. actually called me that evening to see how I was do. I highly recommend them.

From the moment I walk in to Dr. Ibrahim’s office, to the moment I leave, I am taken care of in the most professional way. I recently had a procedure, and everything worked out well. I am fortunate to have found Dr. Ibrahim - that’s why I drive from Buffalo for my appointments. Always satisfied, Dr. Ibrahim knows exactly how to take care of my cosmetic needs. Also, Beth, the nurse, is the best. Her knowledge is exceptional.

Very good people, beautiful facility, great skill, but a long drive from Webster. I wish I could come there for my annual skin exam.

I had a very positive experience from check in to a post surgery phone call from the surgeon. I felt very well cared for by a highly competent and caring team.

A wonderful experience all around! The staff is so friendly and professional. The atmosphere and decor give the patient the sense of being valued and cared about. And Dr. Ibrahim is very experienced, indulging calm and confidence in his patients. I would give 6 stars if I could!

I received IPL laser therapy for dark, pigmented, freckles. Dr. Sipprell takes the necessary time to explain the procedure and what to expect after the treatment. He is very cheerful, knowledgeable, and a pleasure to be with! Likewise, the office staff is very helpful and cheerful, and there is a wonderful spirit in their office. In addition, their office is modern and beautiful and their beverages and snack tray make it all a very pleasurable experience. I would not go anywhere else!

Everybody there was very friendly and the processes were done professionally. My experience was very good and they took care of me very well. The facility is clean and very good looking.

The person on the desk, Ben, to the nurse, to Dr. Ibrahim all were courteous and respectful!

Going to the surgery center for a skin cancer Mohs procedure, I was focused on just getting though the day. This was one of the most welcoming professional doctor visits I have ever been to. I went in feeling anxious and everyone from the receptionist, nurses, and Dr Sipprell were amazing, kind, caring and attentive. They made me feel very comfortable. The office is very clean and feels kind of like a spa which made me feel a little at ease. My procedure took quite a long time since they had to go back 4 times to get it all but it was as relaxing and calming as I could possibly imagine any medical procedure being. My procedure was clearly explained to me every step of the way. I cannot say enough positive words about my care there and the after care I have received so far. I highly recommend this office.

From start to finish I was treated wonderfully, the staff kept me well informed, Dr Sherrif Ibrahim was great and explained everything in a way I could understand,I felt comfortable and knew I was in good hands!!!! Great job all the way around!!!

Awesome experience and would highly recommend. The facility was extremely clean, with a very calming atmosphere. All staff were extremely capable and the education provided by all was very thorough. Dr. Ibrahim was the best! He was very professional, reassuring, and engaging. Highly recommend.

The facility is lovely with private waiting rooms, but the caring informative staff and wonderful doctors are the reason I will return if necessary. I have actually received complements from other doctors about the healing of my facial Mohs scars. Dr. Ibrahim is the best!

I can’t say enough nice, positive things about Rochester Dermatological Surgery Center! From the time I checked in until the time I left after my procedure I was in awe of how professional & caring everyone was. I would highly recommend them to anyone needing a dermatological procedure! Dr.Sipprell & the staff go above & beyond! Thank You for such great care!!!

Everyone at Rochester Dermotology was very polite and knowledgeable. Every step was explained to me in detail. They made sure I was comfortable. Dr. Sipprell even called me in the evening to make sure I was not bleeding or in excessive pain.

Dr Sipprell and staff were warm and welcoming. They showed care and concern while discussing available treatments to meet my needs/wants. A wonderful experience!

From walking in the door (being greeted by name) to leaving when I was done, the staff from office staff, nursing staff, and the doctor, it was the most friendliest and professional office I have been to. They offered refreshments and snacks as I waited for the biopsy results. The office was extremely clean and bright. I would definitely recommend this office for dermatology services. Dr Ibrahim was the best I’ve had for mohs surgery.

I am very grateful and completely impressed with the kind, friendly, positive, and professional care you all have provided to me. Everyone at RDS -- and I emphasize everyone-- has been wonderful. My texts have been responded to quickly. The receptionist, nurses and surgeon were extremely attentive (even to my preferred name), and information about my condition and procedure was freely shared. Thanks to every one of you for the amazing treatment you provide.

Hi had a wonderful experience at Rochester Dermatologic this week! I was well taken care of and the staff was very attentive.

A great place - friendly, kind , and organized. Dr. Ibrahim and staff explained everything very well. They made sure my husband was comfortable. We were at ease from the minute we checked in and through the whole procedure. I would highly recommend going here .

I would highly recommend the Rochester Dermatologic Surgery Center. The staff was welcoming and made you feel at ease. I can’t say enough about Dr Sipprell, who performed my Mohs surgery. He and his nurse both took the time to answer all my questions and were both very caring and reassuring. I was very impressed that Dr Sipprell took the time to call and check on me that evening.

Dr. Ibrahim and staff were knowledgeable, professional and compassionate. My visit was a very positive experience.

Excellent. I had Mohs surgery. Dr. Sipprell and the Nurse Attendant were both excellent. All surgical procedures were clearly explained to me as they were being performed, Post op care I should use were also very clearly explained. I also very much appreciated the evening phone call from the Dr. to find out if I was experiencing any difficulties. Very highly recommended.

The entire staff was welcoming and professional.The facility was very clean, modern and conveniently located. I was a bit anxious about the upcoming surgery, however everyone made me very comfortable and explained everything that was going to happen! I would highly recommend Rochester Dematologic Surgery Center… Dr. Ibrahim came highly recommended by my Internist and dermatologist.

From the moment I walked in door to the moment I departed I was treated with nothing but kindness, warmth and true professionalism. This applies to the receptionist, the many nurses who attended to me, and the doctors who performed my procedure. I was well informed every step of the way. And in the end, the surgeon walked me to the door. Should you need their services, I highly recommend Rochester Dermatology Surgery.

the staff was very courteous and professional from start to finish....

Great visit very friendly and explained everything recommend them highly

Best the best!!!!! I’ve been seeing Dr. Ibrihim for almost 7 years now and I won’t go anywhere else for my skin or Botox needs!

Fabulous experience. From Ben at the desk to Dr Ibrahim and all the staff in between, you will be amazed at the excellent level of care you receive. Thank you RDS.

Both care of me around my surgery as well as the all essential DURING my surgery warrants full stars recognition. Rochester Dermatologic Surgery scheduled me efficiently through my wonderful dermatologist's office. Then when the schedule had to be tweaked, they got in touch and fit me in the same day as I expected at a different time. Check in staff, nurse, and surgeon each smoothed my way. Thorough numbing of the site, and EBP surgery got me home and mending, well educated about my care and expectations. I am grateful and relieved to have melanoma removed safely! Awesome staff!

Dr. Ibrahim is truly an exceptional doctor. The cosmetic services that I received from Dr. Ibrahim were excellent and the results were beyond my expectations. In addition, from the moment I entered the doors of this state-of-the-art facility, the entire staff made me feel welcomed and cared for. I am so glad I chose Rochester Dermatologic Surgery and would highly recommend to anyone.

First appointment scheduled shortly after initial call to their office. Could have gotten in earlier, but I had a conflict. Everyone friendly and knowledgeable; receptionist, nurse, PA and doctor all made me feel welcome and answered any questions. Received printout of what was discussed and treatment plan.

I am so glad that I found Rochester Dermalogical Surgery. Besides being in the Victor area which is very convenient for me. They are very professional and pay attention to detail and to what the patient asks.

I had a very pleasant experience at my recent Mohs surgery. The staff was professional and courteous and Dr. Sipprell did an awesome job. Thank you.

Rochester Dermatologic Surgery is by far the best medical facility I have ever been to. Everyone is so friendly and welcoming. Will always recommend! Highly satisfied every time I go in!

Warm and friendly experience made me feel very comfortable .

Professional and personable. Put me at ease. Dr Ibrahim was skillful and explained everything. Made Mohs surgery much less anxiety producing

This was my 3rd time being treated by Dr. Sipprell at RDS. He has done an excellent job each time! The staff has always been very professional and caring throughout the surgical process.

Everyone was very friendly from the person checking you in all the way to person walking you out! I was very happy with my experience!!

The staff was very warm and friendly and I felt very comfortable with the procedure.

From the first step into Rochester Detmatologic Surgery, to being walked to the door when done, I felt valued. Every who took care of me treated me as if they where there just for me. Any questions were kindly answered, any anxiety was gently addressed. If i every need treatment again I will make sure I go back to Rochester Dermatologist Surgery.

I am so happy that I found this practice! They are friendly, responsive, and their texting system made making an appointment a breeze! When I had a worrisome spot on my back, several offices said it would take 6-8 months for an appointment. When you have cancer concerns, that is too long! These guys got me in for a check within the week. Thankfully all was well and the spot was quickly removed that day. Since I have a family history of skin cancer (and red hair/fair skin that burns), I wanted a full body check-over. I was scheduled in weeks. That is fantastic! From the young man at the front office, to the nurses, techs, and doctor too, all the staff are awesome! I was warmly greeted by all, they listened to my concerns and addressed them right away, and there was almost no waiting at either visit. I would HIGHLY recommend this office to anyone needing a dermatologist.

The office is beautiful and new. Everyone was courteous and friendly. I highly recommend this office...

This is a culture of exquisite care and genuine caring. Another physician referred me here, and I'm so glad he did. Whether in person, on the phone or choosing to communicate by text over the Klara system (so easy), everyone in or behind the front office, every time, has been unfailingly kind, respectful, and gone out of their way to make convenient appointments and get answers to my questions promptly. I'm talking about you folks, Joellen and Ben, and those whose names I may not know. Yet. You can tell that care and caring for their patients is from the top. Dr Ibrahim is soft spoken, patient, kind and completely committed to getting me the best outcomes available, with his knowledge, experience, and the best tools of the profession. He explains things so clearly and takes such care in what he is doing that he makes me feel I'm his only patient that day. And yet I know all of his patients get the same respect. His professional, knowledgeable, and friendly staff, Beth, Maddy and others, make every effort to be sure I'm made to feel welcome and comfortable, preparing me and anticipating what he might need for my care, with calm assuredness. And their patient education is just terrific, before, during and after every visit with Dr Ibrahim. As a nurse, now retired, patient education has always been foremost in my care of others. The what, the why, the how and any questions I have, they do it all with skill and grace. The environment throughout the office reflects the culture of the professionals there. It's spacious, comfortable, bright and fresh, with calming and gentle colors and immaculate furnishings. It makes a difference, The efforts to protect everyone, patients and staff, during these COVID years, have fully honored and continue to honor the CDC's directives past and present. So, having been a patient for a number of different reasons over several years, I couldn't be more pleased.. It's a great feeling to have full confidence in what this team has done for me, and will do when I need them next. I thank them all. Patty

Very professional staff and excellent patient care

RDS is an exceptionally singular medical experience. The entire visit is fine tuned and I have yet (4 separate visits) to meet anyone who isn’t very professional and engaging. The place is immaculately clean and the explanations from all levels are detailed and professionally exact. Dr Ibrahim even phoned me that night to check on my pain level! It’s an A + operation that I would highly recommend. B. Robert Shaw 09/1i/2022

From the moment I walked in the door, and throughout my stay, I felt comfortable and cared for. The entire staff treated me with respect. Everthing being done was explained to me giving me opportunity to ask questions. I felt in good hands with capable people caring for me. When I had a question from home I received a reply with what I needed in a timely manner. I recommend this group of dedicated people to anyone needing Dermatologic procedures!

I had surgery done here for removal of skin cancer , the doctor and staff are the most professional of anywhere I have the pleasure of using !

Everyone is so friendly and helpful . Dr. Sipprell makes us feel relieved that there is no cancer .

This is hands down the BEST derm practice I've ever gone to. The staff and Drs are open & honest about costs, risks and benefits of treatment. Excellent customer service and high-value care.

Very efficient, caring nurses who gave excellent step by step updates of the procedure and detailed post-op care. The Dr was very nice to us and explained everything he was doing. The phone call from him that evening to check if everything was OK and if we had any questions was above and beyond.

I had a great experience at Rochester Dermatologic Surgery. All staff members were polite and friendly. They eased all of my concerns, answering all of my questions. They took time for me and caused me to feel valued. My procedure was pain free. I highly recommend it!

Friendly, competent professionals delivering patient-centered healthcare services and solutions in a collaborative manner.

Dr Sprouse and staff were great. Dr Sprouse even called that evening after my procedure to ask if I was doing well. Quite a experience at the Victor location

Excellent support of the doctor by his staff. The doctor and staff were polite, positive, very capable

I was very happy with preop info provided, the actual surgery and aftercare.

Service was first class from start to finish. Reception was very good. Teamwork between nurse and doctor was was excellent and good to see. I recommend this organization to others and have already done so.

The doctors and staff at this establishment are kind, caring and professional. My experience with everyone was very good. I felt I was in very good hands with the procedure I had done. They were very informative with each step of my surgery and gave me a sense of ease. Highly recommend.

Everything went better than originally described or thus expected. Under the circumstances it was exceptional.

Being a return patient, I could not rate this practice more highly. The staff is friendly and efficient; the building is spacious and light, and Dr Ibrahim is tops in his field – expertly skilled and very pleasant to have s one's surgeon.

I've had several procedures done by Dr. Ibrahim. All experiences have been positive and I find from start to finish the entire staff on the same page.

It was professional, comfortable, medically sound and all my questions were answered

The staff was amazing! I felt welcomed and comfortable as soon as I walked in. Very professional and personable checking me in and the nurses were all so caring and helpful. Dr Sipprel was amazing also! I felt extremely comfortable. He explained each step of the procedure throughout the duration. The Dr called me later that evening to check to see how I was feeling. Class act! I’m so thankful that they made me feel at home, especially because I was very nervous to have the procedure done.

I had the best experience here. The Dr. And staff were just truly amazing. They went way above and beyond to make sure I was comfortable and felt so at ease. I have never met kinder people then all of them. They explained everything they were going to do and made sure I was ok They deserve more than 5 stars . 💞

Dr. Ibrahim is a joy! His facility is immaculate, his work is exceptional and his staff is as kind and friendly as anyone could ask for. I’ve been coming here for years for both Botox and filler and thankfully people are always wrong about my age 🙂 He’s kept me looking young and fresh faced. What more could you ask for?

I had a great experience with all staff, doctors and nurses. Was greeted kindly, taken care of and felt comfortable. Even though I experience extreme anxiety at medical offices, everyone made me feel at ease. Thanks and definitely recommend.

All of you were so nice I knew that I was in good hands I want to thank you all for what you did

The entire staff were pleasant and personable. I had no wait at all before I was taken to the exam room. Everyone was truly professional and I was finished way before I had anticipated. I would not hesitate to recommend Dr. Siprell and staff to my friends!

The doctor and staff were very attentive and caring. Everything was explained during the procedure. They introduced themselves every time they came to the room to care for me or see if I needed anything. Post op was thoroughly explained given in writing and phone numbers given to call with any questions.

Dr. Ibrahim and his staff were exceptionally friendly and informative during my visit. They made me feel comfortable and calmed my nerves before, during and after the procedure. Dr. Ibrahim called me later that evening to make sure I was doing ok. A fantastic experience overall!

I had a Skin Cancer spot removed from my right side Eyebrow Dr.Sipprell was Very Friendly and explained the complete procedure. I was very comfortable & confident with Him! I'd recommend this practice to Anyone !

The experience could not have been better from my perspective. Every person there made meet feel at ease, mar sue to explain everything and that i was comfortable and understood every aspect of tge procedure. Cannot overstate how much I appreciated their eddies.

Staff and Dr. Sipprell were very professional and very good at their jobs but best of all we’re just the nicest people

Very personal service, definitely not a “ factory.” I went in on time and was seated in a personal examination room where I stayed for the entire procedure. The doctor called that evening. I am impressed.

From the moment I arrived at the reception desk and until I departed after my procedure, I was treated very professionally and with great respect. The staff and medical team really took the time to assure that I was comfortable before, during and after my procedure. They also had taken time to describe what to expect during and after the procedure and mitigated any apprehension that I may have had. All in all, it was a very positive experience.

From the second I entered to the second I left the office, every person I encountered was welcoming, positive, and professional. Everything was exceptionally clean, bright, and organized. The nurses and doctor explained every detail of what my surgery would entail. They made the procedure almost totally painless. I was checked on frequently while the tissue was being examined (35-40 minutes) and offered water and my choice of tv programs to watch. The doctor returned with the results (good news), and I was gave me detailed instructions on the care of my skin. The nurse then reviewed the post-op instructions and walked me out. I was very positively impressed.

Your professional staff, and your entire team, was fantastic. I was put at ease through the entire procedure.

It was suggested to me to try Dr. Sipprell instead of my normal dermatologist in Florida. To my delight, the Roch. Derm Surgery in Victor properly identified an unknown problem, and did a magnificent job in fixing it. I am astounded at the facility, itself, the staff is outstanding, and Dr. Sipprell was extremely professional in his surgery and follow-up. He even called me personally at 9pm the night of the surgery to checkup on me. I can’t say enough positives about the entire experience. Just tremendous.

These people care about you and make sure you get the best care possible.

Ben in reception was AMAZING! Nurse was kind and compassionate and listened to my concerns. Dr. was very thorough. I recommend this practice. In addition, they assisted me with an earlier appointment when theysensed my urgency. It was appreciated.

Very impressed upon entering the facility! Staff were very friendly and efficient. Met with Dr.Ibrahim and his team. They described all the details about my procedure and answered all my questions, which helped me to relax. The facility was clean and orderly. That night after my procedure Dr. Ibrahim called me at home, which I thought was very nice of him to check in on my status and answered my questions. I would recommend this practice to anyone. Thanks to all at Rochester Dermatologic Surgery for everything.

My husband was a patient there last Tuesday and had a very good experience. Staff very friendly and kept me informed on what was going on which was nice.