It was my first visit to the office and I was very impressed. Starting with the information that was mailed prior to my visit, to... read moreIt was my first visit to the office and I was very impressed. Starting with the information that was mailed prior to my visit, to yesterday's procedure, the entire team was exceptional. Everyone explained what they would be doing, and made sure I understood and was comfortable with the aftercare plan. Doctor Ibrahim even called me last evening to see how I was doing. Everything about my experience was great. read less

I had Mohs surgery for treatment of a squamous cell carcinoma on my scalp. Everything about the office made it a positive experience. They were... read moreI had Mohs surgery for treatment of a squamous cell carcinoma on my scalp. Everything about the office made it a positive experience. They were welcoming and punctual. Dr. Sipprell and the nurse made sure I was totally informed as to what to expect during and after surgery. My appointment lasted approximately 2 hours, during which time I was in a private room with Roku TV and offered snacks and drinks. I highly recommend this office. read less

Extremely kind and professional.

Entire staff was polite, caring and attentive(even to offering my waiting husband a beverage). Felt that my comfort during a procedure was a priority.

Friendly, professional staff!!

The staff is extremely nice and professional. Dr. Sipprel always makes me feel very comfortable as soon as he walks in the door. The... read moreThe staff is extremely nice and professional. Dr. Sipprel always makes me feel very comfortable as soon as he walks in the door. The nurses are also amazing and very personable. read less

By far the best experience I have had at a Doctor’s office. Everyone is knowledgeable, professional and are polite and friendly. It is a great... read moreBy far the best experience I have had at a Doctor’s office. Everyone is knowledgeable, professional and are polite and friendly. It is a great feeling when a patient can tell that people enjoy their jobs. The whole procedure was explained to me before they started the anything. Dr. Sipprell explained exactly what he was going to do and did the procedure quickly and efficiently. Since this was my first time for this procedure, I didn’t know what to expect but I was pleasantly surprised. read less

The complete team was outstanding. All were great and the Dr was outstanding.

Dr. Ibrihim and the staff do a wonderful job. Surgery is never fun, but they do a great job ensuring the experience is as... read moreDr. Ibrihim and the staff do a wonderful job. Surgery is never fun, but they do a great job ensuring the experience is as comfortable as possible. This is my 3rd Mohs surgery with them. The experience and professionalism of Dr. Ibrihim has led to 1st time surgery success each time. The nursing staff is very caring and equally professional. I highly recommend Rochester Dermatologic Surgery. read less

Awesome staff, made me feel comfortable with the procedure. Checked in with me a few minutes times after getting home. Thanks for the great care!

Amazing experience. Extremely professional staff as well as a very comfortable, warm environment.

Dr. Ibrahim was amazing as was the entire staff. They really helped to ease my anxiety over Moh’s surgery on my face, very near my... read moreDr. Ibrahim was amazing as was the entire staff. They really helped to ease my anxiety over Moh’s surgery on my face, very near my eye. I was treated with the utmost compassion and care. read less

Had a squamous cell carcinoma removed from my left temple next to my eye. They scheduled my appointment quickly and the service and surgery were... read moreHad a squamous cell carcinoma removed from my left temple next to my eye. They scheduled my appointment quickly and the service and surgery were excellent. I could not have asked for more. I would highly recommend RDS to anyone. read less

I have received the services of Dr. William Sipprell at RDS twice. Once two years ago to remove a basil cell carcinoma from my nose,... read moreI have received the services of Dr. William Sipprell at RDS twice. Once two years ago to remove a basil cell carcinoma from my nose, which required a skin graft to repair, and once recently to remove two moles from my back. Dr. Sipprell is a highly skilled surgeon and an artist when it come to repairs of the skin. In addition, he makes you feel like an old friend as soon as he meets you, putting you at ease. The young nurses that assist him are also highly trained at their duties and are very friendly and empathetic, making your visit much less stressful. I would highly recommend the entire team if you are in need of any dermatologic treatment. read less

This surgery center was more than I expected.. very clean and updated The team is very professional and knowledgeable. I was treated very... read moreThis surgery center was more than I expected.. very clean and updated The team is very professional and knowledgeable. I was treated very warmly and respected. No wait time. My doctor and his assistants were 10+. read less

I love Dr. Ibrahim and all of the staff. Everyone is always very hospitable and helpful. Great experience!

This office is great. Everyone is so friendly from the front desk person to the nurses and doctor. The facility is beautiful.

I recently had a visit with Dr. Sipprell, he and the team were excellent, from the moment I step in the office, my experience... read moreI recently had a visit with Dr. Sipprell, he and the team were excellent, from the moment I step in the office, my experience with registration through the nursing team that did my initial assessment, and then the visit with Dr. Sipprell, everything was made to help Me feel welcome and WellCare for. I will recommend any one who has dermatologic needs to highly consider Thai practice. read less

This appointment was for MOHS surgery. The staff were pleasant, coffee and snacks were good and plentiful and Dr. Ibrahim is absolutely fantastic! He takes... read moreThis appointment was for MOHS surgery. The staff were pleasant, coffee and snacks were good and plentiful and Dr. Ibrahim is absolutely fantastic! He takes the time to explain what needs to be done and follows up with you after the procedure. read less

From my first communication with my dermatologist through the surgery I received, I have been treated by a very professional, competent, and caring dermatology team!... read moreFrom my first communication with my dermatologist through the surgery I received, I have been treated by a very professional, competent, and caring dermatology team! Thank you for all you do! read less

Professional knowledgeable engaging clean modern facility. Dr explained every step of procedure totally satisfied. They deserve 10 plus stars.

It was a pleasurable experience. I was treated like I was the only patient in the building. I couldn’t ask for better treatment than I... read moreIt was a pleasurable experience. I was treated like I was the only patient in the building. I couldn’t ask for better treatment than I received and oh yes no stitches this time. Lol read less

From the moment I walked in to the moment I was walked out I was treated compassionately. Both nurses were well attentive, even down to... read moreFrom the moment I walked in to the moment I was walked out I was treated compassionately. Both nurses were well attentive, even down to details of changing the station on the Hulu tv to getting me warm blankets. The dr was very very nice and explained what was happening. read less

I was very pleased with my visit. Everyone was professional yet personal. I was incredibly impressed by Dr Sipprel, especially that he personally called me... read moreI was very pleased with my visit. Everyone was professional yet personal. I was incredibly impressed by Dr Sipprel, especially that he personally called me that evening to see how I was doing. Very happy with the care I received and would definitely recommend! read less

Dr. Sipprell was very professional and also personable. I did not feel any discomfort through the entire surgical procedure. The rest of the... read moreDr. Sipprell was very professional and also personable. I did not feel any discomfort through the entire surgical procedure. The rest of the staff was very friendly as well, and I was very impressed with the cleanliness of the whole facility. I had no wait time, and I was done and on my way home in no time! I would highly recommend this doctor and office to anyone! read less

A friendly, clean and professional facility. Procedure was on schedule and I was kept well informed of what was to be done, how and why.... read moreA friendly, clean and professional facility. Procedure was on schedule and I was kept well informed of what was to be done, how and why. Follow-up instructions were explained and printed out for me. Appropriate phone numbers were also given if I had further questions or issues. read less

Everyone was pleasant and positive. Doc explained what he was doing and why. He even called me the nite of the appointment to... read moreEveryone was pleasant and positive. Doc explained what he was doing and why. He even called me the nite of the appointment to see how I was doing. Excellent and amazing. Everything first class. No complaints! read less

By far, the most kind and caring medical staff I have ever encountered - from the front desk staff to the nurses to the surgeon.... read moreBy far, the most kind and caring medical staff I have ever encountered - from the front desk staff to the nurses to the surgeon. All highly competent working in a well designed facility while making you feel supported and cared about. Every step was explained as the procedure progressed which greatly reduced my anxiety. Doctor phoned my home that evening personally to check on me. Highly recommend if you need the services they offer. read less

I always find Rochester Dermatological Surgery staff to be welcoming, warm and highly professional. Dr. Ibrahim always takes the time to answer any and... read moreI always find Rochester Dermatological Surgery staff to be welcoming, warm and highly professional. Dr. Ibrahim always takes the time to answer any and all questions about a procedure and his staff are thorough with follow through. I cannot recommend them highly enough. read less

Very professional. Informed me of all that they were going to do before they did it. The Dr. actually called me that evening to see... read moreVery professional. Informed me of all that they were going to do before they did it. The Dr. actually called me that evening to see how I was do. I highly recommend them. read less

From the moment I walk in to Dr. Ibrahim’s office, to the moment I leave, I am taken care of in the most professional way.... read moreFrom the moment I walk in to Dr. Ibrahim’s office, to the moment I leave, I am taken care of in the most professional way. I recently had a procedure, and everything worked out well. I am fortunate to have found Dr. Ibrahim - that’s why I drive from Buffalo for my appointments. Always satisfied, Dr. Ibrahim knows exactly how to take care of my cosmetic needs. Also, Beth, the nurse, is the best. Her knowledge is exceptional. read less

Very good people, beautiful facility, great skill, but a long drive from Webster. I wish I could come there for my annual... read moreVery good people, beautiful facility, great skill, but a long drive from Webster. I wish I could come there for my annual skin exam. read less

I had a very positive experience from check in to a post surgery phone call from the surgeon. I felt very well cared for by... read moreI had a very positive experience from check in to a post surgery phone call from the surgeon. I felt very well cared for by a highly competent and caring team. read less

A wonderful experience all around! The staff is so friendly and professional. The atmosphere and decor give the patient the sense of being valued and... read moreA wonderful experience all around! The staff is so friendly and professional. The atmosphere and decor give the patient the sense of being valued and cared about. And Dr. Ibrahim is very experienced, indulging calm and confidence in his patients. I would give 6 stars if I could! read less

I received IPL laser therapy for dark, pigmented, freckles. Dr. Sipprell takes the necessary time to explain the procedure and what to expect after the... read moreI received IPL laser therapy for dark, pigmented, freckles. Dr. Sipprell takes the necessary time to explain the procedure and what to expect after the treatment. He is very cheerful, knowledgeable, and a pleasure to be with! Likewise, the office staff is very helpful and cheerful, and there is a wonderful spirit in their office. In addition, their office is modern and beautiful and their beverages and snack tray make it all a very pleasurable experience. I would not go anywhere else! read less

Everybody there was very friendly and the processes were done professionally. My experience was very good and they took care of me very well. The... read moreEverybody there was very friendly and the processes were done professionally. My experience was very good and they took care of me very well. The facility is clean and very good looking. read less

The person on the desk, Ben, to the nurse, to Dr. Ibrahim all were courteous and respectful!

Going to the surgery center for a skin cancer Mohs procedure, I was focused on just getting though the day. This was one of the... read moreGoing to the surgery center for a skin cancer Mohs procedure, I was focused on just getting though the day. This was one of the most welcoming professional doctor visits I have ever been to. I went in feeling anxious and everyone from the receptionist, nurses, and Dr Sipprell were amazing, kind, caring and attentive. They made me feel very comfortable. The office is very clean and feels kind of like a spa which made me feel a little at ease. My procedure took quite a long time since they had to go back 4 times to get it all but it was as relaxing and calming as I could possibly imagine any medical procedure being. My procedure was clearly explained to me every step of the way. I cannot say enough positive words about my care there and the after care I have received so far. I highly recommend this office. read less

From start to finish I was treated wonderfully, the staff kept me well informed, Dr Sherrif Ibrahim was great and explained everything in a way... read moreFrom start to finish I was treated wonderfully, the staff kept me well informed, Dr Sherrif Ibrahim was great and explained everything in a way I could understand,I felt comfortable and knew I was in good hands!!!! Great job all the way around!!! read less

Awesome experience and would highly recommend. The facility was extremely clean, with a very calming atmosphere. All staff were extremely capable and the education provided... read moreAwesome experience and would highly recommend. The facility was extremely clean, with a very calming atmosphere. All staff were extremely capable and the education provided by all was very thorough. Dr. Ibrahim was the best! He was very professional, reassuring, and engaging. Highly recommend. read less

The facility is lovely with private waiting rooms, but the caring informative staff and wonderful doctors are the reason I will return if necessary. I... read moreThe facility is lovely with private waiting rooms, but the caring informative staff and wonderful doctors are the reason I will return if necessary. I have actually received complements from other doctors about the healing of my facial Mohs scars. Dr. Ibrahim is the best! read less

I can’t say enough nice, positive things about Rochester Dermatological Surgery Center! From the time I checked in until the time I left after my... read moreI can’t say enough nice, positive things about Rochester Dermatological Surgery Center! From the time I checked in until the time I left after my procedure I was in awe of how professional & caring everyone was. I would highly recommend them to anyone needing a dermatological procedure! Dr.Sipprell & the staff go above & beyond! Thank You for such great care!!! read less

Everyone at Rochester Dermotology was very polite and knowledgeable. Every step was explained to me in detail. They made sure I... read moreEveryone at Rochester Dermotology was very polite and knowledgeable. Every step was explained to me in detail. They made sure I was comfortable. Dr. Sipprell even called me in the evening to make sure I was not bleeding or in excessive pain. read less

Dr Sipprell and staff were warm and welcoming. They showed care and concern while discussing available treatments to meet my needs/wants. A wonderful experience!

From walking in the door (being greeted by name) to leaving when I was done, the staff from office staff, nursing staff, and the doctor,... read moreFrom walking in the door (being greeted by name) to leaving when I was done, the staff from office staff, nursing staff, and the doctor, it was the most friendliest and professional office I have been to. They offered refreshments and snacks as I waited for the biopsy results. The office was extremely clean and bright. I would definitely recommend this office for dermatology services. Dr Ibrahim was the best I’ve had for mohs surgery. read less

I am very grateful and completely impressed with the kind, friendly, positive, and professional care you all have provided to me. Everyone at RDS --... read moreI am very grateful and completely impressed with the kind, friendly, positive, and professional care you all have provided to me. Everyone at RDS -- and I emphasize everyone-- has been wonderful. My texts have been responded to quickly. The receptionist, nurses and surgeon were extremely attentive (even to my preferred name), and information about my condition and procedure was freely shared. Thanks to every one of you for the amazing treatment you provide. read less

Hi had a wonderful experience at Rochester Dermatologic this week! I was well taken care of and the staff was very attentive.

A great place - friendly, kind , and organized. Dr. Ibrahim and staff explained everything very well. They made sure my husband was... read moreA great place - friendly, kind , and organized. Dr. Ibrahim and staff explained everything very well. They made sure my husband was comfortable. We were at ease from the minute we checked in and through the whole procedure. I would highly recommend going here . read less

I would highly recommend the Rochester Dermatologic Surgery Center. The staff was welcoming and made you feel at ease. I can’t say enough about Dr... read moreI would highly recommend the Rochester Dermatologic Surgery Center. The staff was welcoming and made you feel at ease. I can’t say enough about Dr Sipprell, who performed my Mohs surgery. He and his nurse both took the time to answer all my questions and were both very caring and reassuring. I was very impressed that Dr Sipprell took the time to call and check on me that evening. read less

Dr. Ibrahim and staff were knowledgeable, professional and compassionate. My visit was a very positive experience.

Excellent. I had Mohs surgery. Dr. Sipprell and the Nurse Attendant were both excellent. All surgical procedures were clearly explained to me... read moreExcellent. I had Mohs surgery. Dr. Sipprell and the Nurse Attendant were both excellent. All surgical procedures were clearly explained to me as they were being performed, Post op care I should use were also very clearly explained. I also very much appreciated the evening phone call from the Dr. to find out if I was experiencing any difficulties. Very highly recommended. read less

The entire staff was welcoming and professional.The facility was very clean, modern and conveniently located. I was a bit anxious about the upcoming surgery,... read moreThe entire staff was welcoming and professional.The facility was very clean, modern and conveniently located. I was a bit anxious about the upcoming surgery, however everyone made me very comfortable and explained everything that was going to happen! I would highly recommend Rochester Dematologic Surgery Center… Dr. Ibrahim came highly recommended by my Internist and dermatologist. read less

From the moment I walked in door to the moment I departed I was treated with nothing but kindness, warmth and true professionalism. This applies... read moreFrom the moment I walked in door to the moment I departed I was treated with nothing but kindness, warmth and true professionalism. This applies to the receptionist, the many nurses who attended to me, and the doctors who performed my procedure. I was well informed every step of the way. And in the end, the surgeon walked me to the door. Should you need their services, I highly recommend Rochester Dermatology Surgery. read less

the staff was very courteous and professional from start to finish....

Great visit very friendly and explained everything recommend them highly

Best the best!!!!! I’ve been seeing Dr. Ibrihim for almost 7 years now and I won’t go anywhere else for my skin or Botox needs!

Fabulous experience. From Ben at the desk to Dr Ibrahim and all the staff in between, you will be amazed at the excellent level of... read moreFabulous experience. From Ben at the desk to Dr Ibrahim and all the staff in between, you will be amazed at the excellent level of care you receive. Thank you RDS. read less

Both care of me around my surgery as well as the all essential DURING my surgery warrants full stars recognition. Rochester Dermatologic Surgery scheduled... read moreBoth care of me around my surgery as well as the all essential DURING my surgery warrants full stars recognition. Rochester Dermatologic Surgery scheduled me efficiently through my wonderful dermatologist's office. Then when the schedule had to be tweaked, they got in touch and fit me in the same day as I expected at a different time. Check in staff, nurse, and surgeon each smoothed my way. Thorough numbing of the site, and EBP surgery got me home and mending, well educated about my care and expectations. I am grateful and relieved to have melanoma removed safely! Awesome staff! read less

Dr. Ibrahim is truly an exceptional doctor. The cosmetic services that I received from Dr. Ibrahim were excellent and the results were beyond my expectations.... read moreDr. Ibrahim is truly an exceptional doctor. The cosmetic services that I received from Dr. Ibrahim were excellent and the results were beyond my expectations. In addition, from the moment I entered the doors of this state-of-the-art facility, the entire staff made me feel welcomed and cared for. I am so glad I chose Rochester Dermatologic Surgery and would highly recommend to anyone. read less

First appointment scheduled shortly after initial call to their office. Could have gotten in earlier, but I had a conflict. Everyone friendly and... read moreFirst appointment scheduled shortly after initial call to their office. Could have gotten in earlier, but I had a conflict. Everyone friendly and knowledgeable; receptionist, nurse, PA and doctor all made me feel welcome and answered any questions. Received printout of what was discussed and treatment plan. read less

I am so glad that I found Rochester Dermalogical Surgery. Besides being in the Victor area which is very convenient for me. They are... read moreI am so glad that I found Rochester Dermalogical Surgery. Besides being in the Victor area which is very convenient for me. They are very professional and pay attention to detail and to what the patient asks. read less

I had a very pleasant experience at my recent Mohs surgery. The staff was professional and courteous and Dr. Sipprell did an awesome job.... read moreI had a very pleasant experience at my recent Mohs surgery. The staff was professional and courteous and Dr. Sipprell did an awesome job. Thank you. read less

Rochester Dermatologic Surgery is by far the best medical facility I have ever been to. Everyone is so friendly and welcoming. Will always recommend! Highly... read moreRochester Dermatologic Surgery is by far the best medical facility I have ever been to. Everyone is so friendly and welcoming. Will always recommend! Highly satisfied every time I go in! read less

Warm and friendly experience made me feel very comfortable .

Professional and personable. Put me at ease. Dr Ibrahim was skillful and explained everything. Made Mohs surgery much less anxiety producing

This was my 3rd time being treated by Dr. Sipprell at RDS. He has done an excellent job each time! The staff has... read moreThis was my 3rd time being treated by Dr. Sipprell at RDS. He has done an excellent job each time! The staff has always been very professional and caring throughout the surgical process. read less

Everyone was very friendly from the person checking you in all the way to person walking you out! I was very happy with my experience!!

The staff was very warm and friendly and I felt very comfortable with the procedure.

From the first step into Rochester Detmatologic Surgery, to being walked to the door when done, I felt valued. Every who took care of me... read moreFrom the first step into Rochester Detmatologic Surgery, to being walked to the door when done, I felt valued. Every who took care of me treated me as if they where there just for me. Any questions were kindly answered, any anxiety was gently addressed. If i every need treatment again I will make sure I go back to Rochester Dermatologist Surgery. read less

I am so happy that I found this practice! They are friendly, responsive, and their texting system made making an appointment a breeze! When I... read moreI am so happy that I found this practice! They are friendly, responsive, and their texting system made making an appointment a breeze! When I had a worrisome spot on my back, several offices said it would take 6-8 months for an appointment. When you have cancer concerns, that is too long! These guys got me in for a check within the week. Thankfully all was well and the spot was quickly removed that day. Since I have a family history of skin cancer (and red hair/fair skin that burns), I wanted a full body check-over. I was scheduled in weeks. That is fantastic! From the young man at the front office, to the nurses, techs, and doctor too, all the staff are awesome! I was warmly greeted by all, they listened to my concerns and addressed them right away, and there was almost no waiting at either visit. I would HIGHLY recommend this office to anyone needing a dermatologist. read less

The office is beautiful and new. Everyone was courteous and friendly. I highly recommend this office...

This is a culture of exquisite care and genuine caring. Another physician referred me here, and I'm so glad he did. Whether in person, on... read moreThis is a culture of exquisite care and genuine caring. Another physician referred me here, and I'm so glad he did. Whether in person, on the phone or choosing to communicate by text over the Klara system (so easy), everyone in or behind the front office, every time, has been unfailingly kind, respectful, and gone out of their way to make convenient appointments and get answers to my questions promptly. I'm talking about you folks, Joellen and Ben, and those whose names I may not know. Yet. You can tell that care and caring for their patients is from the top. Dr Ibrahim is soft spoken, patient, kind and completely committed to getting me the best outcomes available, with his knowledge, experience, and the best tools of the profession. He explains things so clearly and takes such care in what he is doing that he makes me feel I'm his only patient that day. And yet I know all of his patients get the same respect. His professional, knowledgeable, and friendly staff, Beth, Maddy and others, make every effort to be sure I'm made to feel welcome and comfortable, preparing me and anticipating what he might need for my care, with calm assuredness. And their patient education is just terrific, before, during and after every visit with Dr Ibrahim. As a nurse, now retired, patient education has always been foremost in my care of others. The what, the why, the how and any questions I have, they do it all with skill and grace. The environment throughout the office reflects the culture of the professionals there. It's spacious, comfortable, bright and fresh, with calming and gentle colors and immaculate furnishings. It makes a difference, The efforts to protect everyone, patients and staff, during these COVID years, have fully honored and continue to honor the CDC's directives past and present. So, having been a patient for a number of different reasons over several years, I couldn't be more pleased.. It's a great feeling to have full confidence in what this team has done for me, and will do when I need them next. I thank them all. Patty read less

Very professional staff and excellent patient care

RDS is an exceptionally singular medical experience. The entire visit is fine tuned and I have yet (4 separate visits) to meet anyone who isn’t... read moreRDS is an exceptionally singular medical experience. The entire visit is fine tuned and I have yet (4 separate visits) to meet anyone who isn’t very professional and engaging. The place is immaculately clean and the explanations from all levels are detailed and professionally exact. Dr Ibrahim even phoned me that night to check on my pain level! It’s an A + operation that I would highly recommend. B. Robert Shaw 09/1i/2022 read less

From the moment I walked in the door, and throughout my stay, I felt comfortable and cared for. The entire staff treated me with respect.... read moreFrom the moment I walked in the door, and throughout my stay, I felt comfortable and cared for. The entire staff treated me with respect. Everthing being done was explained to me giving me opportunity to ask questions. I felt in good hands with capable people caring for me. When I had a question from home I received a reply with what I needed in a timely manner. I recommend this group of dedicated people to anyone needing Dermatologic procedures! read less

I had surgery done here for removal of skin cancer , the doctor and staff are the most professional of anywhere I have the pleasure... read moreI had surgery done here for removal of skin cancer , the doctor and staff are the most professional of anywhere I have the pleasure of using ! read less

Everyone is so friendly and helpful . Dr. Sipprell makes us feel relieved that there is no cancer .

This is hands down the BEST derm practice I've ever gone to. The staff and Drs are open & honest about costs, risks and benefits... read moreThis is hands down the BEST derm practice I've ever gone to. The staff and Drs are open & honest about costs, risks and benefits of treatment. Excellent customer service and high-value care. read less

Very efficient, caring nurses who gave excellent step by step updates of the procedure and detailed post-op care. The Dr was very nice to us... read moreVery efficient, caring nurses who gave excellent step by step updates of the procedure and detailed post-op care. The Dr was very nice to us and explained everything he was doing. The phone call from him that evening to check if everything was OK and if we had any questions was above and beyond. read less

I had a great experience at Rochester Dermatologic Surgery. All staff members were polite and friendly. They eased all of my concerns, answering all of... read moreI had a great experience at Rochester Dermatologic Surgery. All staff members were polite and friendly. They eased all of my concerns, answering all of my questions. They took time for me and caused me to feel valued. My procedure was pain free. I highly recommend it! read less

Friendly, competent professionals delivering patient-centered healthcare services and solutions in a collaborative manner.

Dr Sprouse and staff were great. Dr Sprouse even called that evening after my procedure to ask if I was doing well. Quite a experience... read moreDr Sprouse and staff were great. Dr Sprouse even called that evening after my procedure to ask if I was doing well. Quite a experience at the Victor location read less

Excellent support of the doctor by his staff. The doctor and staff were polite, positive, very capable

I was very happy with preop info provided, the actual surgery and aftercare.

Service was first class from start to finish. Reception was very good. Teamwork between nurse and doctor was was excellent and good to see. I... read moreService was first class from start to finish. Reception was very good. Teamwork between nurse and doctor was was excellent and good to see. I recommend this organization to others and have already done so. read less

The doctors and staff at this establishment are kind, caring and professional. My experience with everyone was very good. I felt I was in... read moreThe doctors and staff at this establishment are kind, caring and professional. My experience with everyone was very good. I felt I was in very good hands with the procedure I had done. They were very informative with each step of my surgery and gave me a sense of ease. Highly recommend. read less

Everything went better than originally described or thus expected. Under the circumstances it was exceptional.

Being a return patient, I could not rate this practice more highly. The staff is friendly and efficient; the building is spacious and light, and... read moreBeing a return patient, I could not rate this practice more highly. The staff is friendly and efficient; the building is spacious and light, and Dr Ibrahim is tops in his field – expertly skilled and very pleasant to have s one's surgeon. read less

I've had several procedures done by Dr. Ibrahim. All experiences have been positive and I find from start to finish the entire staff on... read moreI've had several procedures done by Dr. Ibrahim. All experiences have been positive and I find from start to finish the entire staff on the same page. read less

It was professional, comfortable, medically sound and all my questions were answered

The staff was amazing! I felt welcomed and comfortable as soon as I walked in. Very professional and personable checking me in and the... read moreThe staff was amazing! I felt welcomed and comfortable as soon as I walked in. Very professional and personable checking me in and the nurses were all so caring and helpful. Dr Sipprel was amazing also! I felt extremely comfortable. He explained each step of the procedure throughout the duration. The Dr called me later that evening to check to see how I was feeling. Class act! I’m so thankful that they made me feel at home, especially because I was very nervous to have the procedure done. read less

I had the best experience here. The Dr. And staff were just truly amazing. They went way above and beyond to make sure I was... read moreI had the best experience here. The Dr. And staff were just truly amazing. They went way above and beyond to make sure I was comfortable and felt so at ease. I have never met kinder people then all of them. They explained everything they were going to do and made sure I was ok They deserve more than 5 stars . 💞 read less

Dr. Ibrahim is a joy! His facility is immaculate, his work is exceptional and his staff is as kind and friendly as anyone could ask... read moreDr. Ibrahim is a joy! His facility is immaculate, his work is exceptional and his staff is as kind and friendly as anyone could ask for. I’ve been coming here for years for both Botox and filler and thankfully people are always wrong about my age 🙂 He’s kept me looking young and fresh faced. What more could you ask for? read less

I had a great experience with all staff, doctors and nurses. Was greeted kindly, taken care of and felt comfortable. Even though I experience extreme... read moreI had a great experience with all staff, doctors and nurses. Was greeted kindly, taken care of and felt comfortable. Even though I experience extreme anxiety at medical offices, everyone made me feel at ease. Thanks and definitely recommend. read less

All of you were so nice I knew that I was in good hands I want to thank you all for what you did

The entire staff were pleasant and personable. I had no wait at all before I was taken to the exam room. Everyone was truly professional... read moreThe entire staff were pleasant and personable. I had no wait at all before I was taken to the exam room. Everyone was truly professional and I was finished way before I had anticipated. I would not hesitate to recommend Dr. Siprell and staff to my friends! read less

The doctor and staff were very attentive and caring. Everything was explained during the procedure. They introduced themselves every time they came to... read moreThe doctor and staff were very attentive and caring. Everything was explained during the procedure. They introduced themselves every time they came to the room to care for me or see if I needed anything. Post op was thoroughly explained given in writing and phone numbers given to call with any questions. read less

Dr. Ibrahim and his staff were exceptionally friendly and informative during my visit. They made me feel comfortable and calmed my nerves before, during and... read moreDr. Ibrahim and his staff were exceptionally friendly and informative during my visit. They made me feel comfortable and calmed my nerves before, during and after the procedure. Dr. Ibrahim called me later that evening to make sure I was doing ok. A fantastic experience overall! read less

I had a Skin Cancer spot removed from my right side Eyebrow Dr.Sipprell was Very Friendly and explained the complete procedure. I was very... read moreI had a Skin Cancer spot removed from my right side Eyebrow Dr.Sipprell was Very Friendly and explained the complete procedure. I was very comfortable & confident with Him! I'd recommend this practice to Anyone ! read less

The experience could not have been better from my perspective. Every person there made meet feel at ease, mar sue to explain everything and that... read moreThe experience could not have been better from my perspective. Every person there made meet feel at ease, mar sue to explain everything and that i was comfortable and understood every aspect of tge procedure. Cannot overstate how much I appreciated their eddies. read less

Staff and Dr. Sipprell were very professional and very good at their jobs but best of all we’re just the nicest people

Very personal service, definitely not a “ factory.” I went in on time and was seated in a personal examination room where I stayed for... read moreVery personal service, definitely not a “ factory.” I went in on time and was seated in a personal examination room where I stayed for the entire procedure. The doctor called that evening. I am impressed. read less

From the moment I arrived at the reception desk and until I departed after my procedure, I was treated very professionally and with great respect.... read moreFrom the moment I arrived at the reception desk and until I departed after my procedure, I was treated very professionally and with great respect. The staff and medical team really took the time to assure that I was comfortable before, during and after my procedure. They also had taken time to describe what to expect during and after the procedure and mitigated any apprehension that I may have had. All in all, it was a very positive experience. read less

From the second I entered to the second I left the office, every person I encountered was welcoming, positive, and professional. Everything was exceptionally clean,... read moreFrom the second I entered to the second I left the office, every person I encountered was welcoming, positive, and professional. Everything was exceptionally clean, bright, and organized. The nurses and doctor explained every detail of what my surgery would entail. They made the procedure almost totally painless. I was checked on frequently while the tissue was being examined (35-40 minutes) and offered water and my choice of tv programs to watch. The doctor returned with the results (good news), and I was gave me detailed instructions on the care of my skin. The nurse then reviewed the post-op instructions and walked me out. I was very positively impressed. read less

Your professional staff, and your entire team, was fantastic. I was put at ease through the entire procedure.

It was suggested to me to try Dr. Sipprell instead of my normal dermatologist in Florida. To my delight, the Roch. Derm Surgery in... read moreIt was suggested to me to try Dr. Sipprell instead of my normal dermatologist in Florida. To my delight, the Roch. Derm Surgery in Victor properly identified an unknown problem, and did a magnificent job in fixing it. I am astounded at the facility, itself, the staff is outstanding, and Dr. Sipprell was extremely professional in his surgery and follow-up. He even called me personally at 9pm the night of the surgery to checkup on me. I can’t say enough positives about the entire experience. Just tremendous. read less

These people care about you and make sure you get the best care possible.

Ben in reception was AMAZING! Nurse was kind and compassionate and listened to my concerns. Dr. was very thorough. I recommend this practice. In addition,... read moreBen in reception was AMAZING! Nurse was kind and compassionate and listened to my concerns. Dr. was very thorough. I recommend this practice. In addition, they assisted me with an earlier appointment when theysensed my urgency. It was appreciated. read less

Very impressed upon entering the facility! Staff were very friendly and efficient. Met with Dr.Ibrahim and his team. They described all the details about my... read moreVery impressed upon entering the facility! Staff were very friendly and efficient. Met with Dr.Ibrahim and his team. They described all the details about my procedure and answered all my questions, which helped me to relax. The facility was clean and orderly. That night after my procedure Dr. Ibrahim called me at home, which I thought was very nice of him to check in on my status and answered my questions. I would recommend this practice to anyone. Thanks to all at Rochester Dermatologic Surgery for everything. read less

My husband was a patient there last Tuesday and had a very good experience. Staff very friendly and kept me informed on what was going... read moreMy husband was a patient there last Tuesday and had a very good experience. Staff very friendly and kept me informed on what was going on which was nice. read less

Very professional, knowledgeable and friendly. Informed me in advance of the procedures which were about to be performed. Kept me relaxed and pain free. Very... read moreVery professional, knowledgeable and friendly. Informed me in advance of the procedures which were about to be performed. Kept me relaxed and pain free. Very happy with my treatment. read less

Dr. Ibrahim and his staff are so fantastic! They are a deeply caring and knowledgeable team. I have been going to him for 7 years... read moreDr. Ibrahim and his staff are so fantastic! They are a deeply caring and knowledgeable team. I have been going to him for 7 years for skin cancer surgery and cosmetic services. I have referred several friends and family members. He’s the best! read less

Dr Ibrahim and his staff are exceptional. We live in the Southern Tier and in Florida and we continue seeing Dr Ibrahim. There are many... read moreDr Ibrahim and his staff are exceptional. We live in the Southern Tier and in Florida and we continue seeing Dr Ibrahim. There are many Mohs surgeons in Florida and several in the Southern Tier… but we feel that Dr Ibrahim’s knowledge, surgical skills, compassion and follow through sets him apart from our experiences. read less

It is scary to be told a spot on your face is a form of cancer. As the date approaches to have it removed, everyone... read moreIt is scary to be told a spot on your face is a form of cancer. As the date approaches to have it removed, everyone feels apprehension of this unknown process. Then you walk in the door! The calm, up to date atmosphere and efficient friendly people make sure you understand every step. Comfortable rooms, snacks, TV - bring a book. They will take care of you. I would highly recommend Rochester Dermatologic Surgery and Dr. Sherrif Ibrahim! read less

I have had the experience at Rochester dermatology many times, and it has always been very positive. Warm, caring staff, and expert surgeons. I... read moreI have had the experience at Rochester dermatology many times, and it has always been very positive. Warm, caring staff, and expert surgeons. I feel blessed. I have had many surgeries for carcinoma and they were all extremely successful. No scars and caring checkins. Entire experience is positive and confirming. read less

Dr Sipprell and his staff were amazing! I was so pleasantly surprised how friendly everyone was. Dr Sipprell patiently explained my options and helped me... read moreDr Sipprell and his staff were amazing! I was so pleasantly surprised how friendly everyone was. Dr Sipprell patiently explained my options and helped me make the best choice of treatment. I would recommend Rochester Dermatologic Surgery to anyone looking for a state of the art, friendly and patient first atmosphere! read less

I felt very good about my treatment. I was especially feeling that Dr. Sipprell new what he was doing and that he made me feel... read moreI felt very good about my treatment. I was especially feeling that Dr. Sipprell new what he was doing and that he made me feel confident in his expertise. All of the nurses that were helping were very friendly and explained the procedures and also made me comfortable with the surgery. Overall I was very happy with everything from start to finish. read less

I was very happy with my experience at Rochester Dermatologic Surgery. They were able to schedule my appointment promptly, at my request, which I know... read moreI was very happy with my experience at Rochester Dermatologic Surgery. They were able to schedule my appointment promptly, at my request, which I know isn't always possible. The staff is friendly, kind, and accommodating. Dr. Sipprell was very thorough in discussing my options. The procedure went smoothly and painlessly which I attribute to Dr. Sipprell's skillfulness. It's exactly the kind of experience you'd hope to have in a practice such as this. read less

This was absolutely one of the most pleasant, professional doctor visits I have ever been to. I went in feeling nervous and everyone from the... read moreThis was absolutely one of the most pleasant, professional doctor visits I have ever been to. I went in feeling nervous and everyone from the receptionist, nurse and Dr Sipprell were amazing. They made me feel very comfortable, they are very knowledgeable and kind. The office is very clean and gives off a spa vibe. My procedure was quick, and efficient and everything was explained to me clearly. I cannot say enough positive words about my visit! Obviously, everyone there is highly trained right down to bedside manor!!!! I would definitely only go to them for any future visits!!!! read less

The staff at Rochester Dermatologic Surgery is top notch! I felt more than comfortable in the hands of Dr. Sipprell and team. Everyone was gentle,... read moreThe staff at Rochester Dermatologic Surgery is top notch! I felt more than comfortable in the hands of Dr. Sipprell and team. Everyone was gentle, kind and professional. The Dr even call me the evening after my procedure to ensure I was doing ok. 100% satisfied with my care and would highly recommend this practice. read less

I've had medical procedures performed on me for seven and a half decades, from the usual childhood tonsils and appendicitis to the usual second childhood... read moreI've had medical procedures performed on me for seven and a half decades, from the usual childhood tonsils and appendicitis to the usual second childhood shoulder and knee replacements and other catastrophes in between. Most of these experiences have been good to excellent, some have been terrible. My experience at Rochester Dermatologic Surgery stands head and shoulders above the rest. Dr. Ibrahim was skilled, personable, reassuring, and explained the procedure in excellent detail. As a matter of fact, all staff with whom I had contact were exceptionally personable, helpful, considerate, and caring. Whether it was looking at pictures of Dr. Ibrahim's bike, discussing dining experiences at Simply Crepes, or places to walk in Rochester, the time passed delightfully. It was almost spa-like. And, unlike Simply Crepes, the coffee was excellent! read less

Going to the surgery center for a skin cancer Mohs procedure, I was focused on just getting though the day and getting out. As... read moreGoing to the surgery center for a skin cancer Mohs procedure, I was focused on just getting though the day and getting out. As soon as I was walked in and saw the spa like interior of the building I started getting the idea that they are aiming for a luxurious ambience not clinical. When I was taken into the ultra clean and modern treatment room I was pretty impressed with the transparent to opaque window. The actual procedure and everything surrounding it was 100% confidence inspiring. Dr Ibrahim was wonderful and the assistant and his resident attending physician (my terminology might be off there) all combined to make me feel more than cared for. My procedure took quite a long time since they had to go back 4 times to get it all but it was as relaxing and calming as I could possibly imagine any medical procedure being. I left seriously impressed with the skill and caring nature of all the staff. The facilities are also top notch. read less

Drove 1.5 hours to see Dr Ibrahim and wasn’t disappointed. From the time I walked in, the staff was awesome, friendly and professional. From the... read moreDrove 1.5 hours to see Dr Ibrahim and wasn’t disappointed. From the time I walked in, the staff was awesome, friendly and professional. From the snacks and coffee to the ability to be comfortable and watch tv in the room was the best. Every doctor’s office should take notes. Time flew by and the procedure went off as explained. Follow up later that day was nice. Dr Ibrahim was awesome. Great job! read less

If I could give this office 100,000 stars I would. In my experience from the receptionist to the nurses to the doctor himself, all have... read moreIf I could give this office 100,000 stars I would. In my experience from the receptionist to the nurses to the doctor himself, all have been exceptional. From my consultation to the most recent appointment I have not been dissatisfied yet. read less

The staff rates a 10. Receptionist and nurse were pleasant. Dr. Sipprell was professional, friendly, put me at ease. The surgery nurse was excellent and... read moreThe staff rates a 10. Receptionist and nurse were pleasant. Dr. Sipprell was professional, friendly, put me at ease. The surgery nurse was excellent and very helpful. The waiting in the procedure room was a bit too long but originally my doctor wanted this done at RGH which required a two month wait, Covid tests and pre surgery/post surgery visits. My third procedure at your facility and I am always pleased. read less

My experience made me feel like a valued client as opposed to just another patient. Great overall environment for my MOS surgery. From the receptionist,... read moreMy experience made me feel like a valued client as opposed to just another patient. Great overall environment for my MOS surgery. From the receptionist, nurses, and doctor; everyone was friendly and helpful. Nice touch that Dr. Ibrahim gave me a call post procedure to see how I was doing ! read less

I have had surgery 3 times from Dr. Ibrahim over the past several years , the last one this past Tuesday. He and staff are... read moreI have had surgery 3 times from Dr. Ibrahim over the past several years , the last one this past Tuesday. He and staff are very welcoming, friendly, and are able to make clients and family feel very comfortable. Dr. Ibrahim’s surgical skills are the best and the procedure ends up with as little scaring as possible. There are other surgeons which are closer to us in north Greece, but the drive to Victor area is well worth the extra effort. The private surgical suites are also the waiting rooms while the testing is being done. I would highly recommend his practice for anyone. read less

Very friendly and calming. They tell you exactly what’s going on. They really care for their patients

I have had an excellent experience with this medical practice! Communication was clear and concise. They offered the option of communication via text within a... read moreI have had an excellent experience with this medical practice! Communication was clear and concise. They offered the option of communication via text within a secure app. which truly enhanced the efficiency of communication. The nurse and the doctor explained the procedure I needed to have done, as well as the after care thoroughly and professionally! Dr. Sipprell was very accommodating and was able to slightly adjust my procedure to allow for upcoming travel needs. Would highly recommend this doctor and Dermatology practice! All of the staff I encountered were very professional and kind! read less

This was my second visit and both have been outstanding. I felt so well taken care of from my first words with the receptionist to... read moreThis was my second visit and both have been outstanding. I felt so well taken care of from my first words with the receptionist to Dr. Ibrahim's follow-up call that evening. I was relaxed and pain free throughout the procedure and I know it will heal just as thoroughly and easily as it did last time. 10 stars! read less

Unbelievable excellent customer service from the moment you walk in the door. Dr. Sipprell knows how to make the patient comfortable and explained every detail.... read moreUnbelievable excellent customer service from the moment you walk in the door. Dr. Sipprell knows how to make the patient comfortable and explained every detail. All the staff make you feel like you are the only one that they need to take care of. I am so fortunate that I was referred for their excellent care. Thanks read less

I had Mohs surgery with Dr. Ibrahim and have nothing but positive things to say about my experience. The person who checked me in... read moreI had Mohs surgery with Dr. Ibrahim and have nothing but positive things to say about my experience. The person who checked me in was very polite and efficient. The nurse I had was extremely nice and made me very comfortable. She made sure I had all the necessary care information for after my surgery too. Dr. Ibrahim is very caring and was always checking with me during the procedure to be sure I was doing okay. I felt very well taken care during and after the procedure. He even reached out to me later after the surgery to be sure I was doing okay. It is always stressful to have surgery but everyone here was just wonderful and I so appreciate the outstanding care I received. Thanks to Dr. Ibrahim and his staff - I highly recommend them! read less

Overall positive experience from the calming environment as soon as you walk in the door to the procedure. Dr. Sipprell was great!

Superb customer service from the moment I walked in to the moment I checked out. Pristine, immaculate patient rooms. Amazing and diverse menu of services... read moreSuperb customer service from the moment I walked in to the moment I checked out. Pristine, immaculate patient rooms. Amazing and diverse menu of services with super knowledgeable staff & doctors. Optimal level of care. read less

Always well cared for here. All staff are polite and friendly, offering whatever they can do for my comfort. Details at the front desk are... read moreAlways well cared for here. All staff are polite and friendly, offering whatever they can do for my comfort. Details at the front desk are always quick, efficient, and courteous. Dr. Ibrahim is patient and gives excellent patient teaching and listens to all of my concerns. Procedures are done professionally with attention to my comfort. He is highly skilled and inspires confidence and a positive attitude. I am educated as a registered nurse myself and I have utmost trust in this medical practice. Would highly recommend them and I have recommended to a friend who is seeking a dermatologist. read less

2nd time needed dermatology surgery, specifically Mohs. All aspects of my experience was very good. I highly recommend their services.

This is the best experience I have had at a doctor’s office. Everyone from the receptionist, doctor, and nurses were professional, caring, funny, and did... read moreThis is the best experience I have had at a doctor’s office. Everyone from the receptionist, doctor, and nurses were professional, caring, funny, and did everything to make my experience positive. Consistent with my experience with this doctor seven years ago, he called me on the day of my surgery to see how I was doing afterwards. I give them my highest recommendation. read less

Amazing experience. Everyone was so nice and caring. From the moment I arrived until I left, the entire staff made me feel very comfortable and... read moreAmazing experience. Everyone was so nice and caring. From the moment I arrived until I left, the entire staff made me feel very comfortable and well cared for. Dr. Ibrahim himself called me that evening to follow up with how I was doing. I will definitely not hesitate to return should the need arise. Thank you Dr. Ibrahim and staff! read less

Helpers friendly. And relaxed. MD knowledgeable helpful. Caring

I have always had very positive experiences with the Dr and staff. I’m very thankful for their professionalism.

I went to the office for what I thought was going to be a painful procedure. Dr. Ibrahim thoroughly explained that there were two different... read moreI went to the office for what I thought was going to be a painful procedure. Dr. Ibrahim thoroughly explained that there were two different ways in which we could proceed, and he let me choose the path that I felt the most comfortable with. The procedure was much less traumatic than I thought it would be. The evening of the procedure the doctor himself called me to see how I was doing. So far my recovery has been uneventful. Everyone in the office was friendly and professional, and I felt that I was in very good hands. read less

Dr. Ibrahim is an amazing Dermatologist. I was leaving for a trip in two days, and he was able to help me with an issue... read moreDr. Ibrahim is an amazing Dermatologist. I was leaving for a trip in two days, and he was able to help me with an issue I was experiencing. I would absolutely recommend him for all of your dermatology and cosmetic needs. His attention to detail and level of care are outstanding. read less

Your staff were all very professional and thorough and very personable I had a very good visit thank you Don Strine

Rochester Dermatology surgeons take medicine to the next level. The office is immaculate. The office staff from the front desk to the doctor are friendly,... read moreRochester Dermatology surgeons take medicine to the next level. The office is immaculate. The office staff from the front desk to the doctor are friendly, efficient and “on top of their game”. It’s great to know we have this level of care in our area. read less

Walking into Dr. Ibrahim’s new office for a MHO’s surgery procedure was like entering a resort! The new building is beautiful and the atmosphere... read moreWalking into Dr. Ibrahim’s new office for a MHO’s surgery procedure was like entering a resort! The new building is beautiful and the atmosphere is one of relaxation, competence and care. The entire place was immaculate. The receptionist and nursing assistants were extremely friendly and answered any questions I had. All care was made to ensure privacy. I never ran into another patient while there. Each patient was led to their “private room” where they stayed until discharge. Dr. Ibrahim entered the room from an inside door and explained what he would be doing. He and his nurse then prepped the surgical area and then did his surgery. Afterwards I stayed in the chair for about a half hour to be sure everything was okay, and then was able to leave the room and sign out at the front desk. (My husband was able to stay in the room with me for the entire time.) I would recommend Dr. Ibrahim and his practice to anyone who needs outpatient surgery for skin cancer. read less

Beautiful facility to begin with but truly very professional, knowledgeable and pleasant staff. Dr.Sipprell was so kind and thouroly explained everything before during and after... read moreBeautiful facility to begin with but truly very professional, knowledgeable and pleasant staff. Dr.Sipprell was so kind and thouroly explained everything before during and after my procedure. Thru their online portal which I used twice for questions was answered immediately and accurately to my situation which was greatly appreciated and eased my mind. Top notch care from the time I walked in to the time I walked out. Thank you for being U. You are an excellent example to all health care facilities. read less

The staff was courteous and polite. The nurses and/or assistants let me know what to expect every step of the way. My procedure mandated a... read moreThe staff was courteous and polite. The nurses and/or assistants let me know what to expect every step of the way. My procedure mandated a wait time, allowing for lab work to confirm that further tissue did not need to be removed. The staff let me know about how long that wait time would be, and offered the use of the television, and coffee or water during the wait-time. Dr. Ibrahim was very personable. He had a very calm way about him, which matched the soothing music that played quietly in the background. The same relaxation music was piped throughout the building, lending to the deep sense of calm that surrounded the whole experience. Not only was my experience polite and informative at all levels, it was furthermore a surprise to receive a follow up call by the surgeon himself. Thank you, to you and your staff, Dr. Ibrahim. It is great to know that if I have the need to return to Rochester Dermatologic Surgery in the future, that I will be in good hands. read less