Michael Lang
11/27/2024
I wasn’t sure quite what to expect with this being my first experience with this type of procedure. I found the staff and environment to be very welcoming and had all my questions answered. The doctor was very informative of the procedure I will be having and put my mind to rest that I was in a good place Thank you to all the staff involved Michael Lang
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Cheryl Adiutori
11/21/2024
This was my second Mohs Surgery with Dr. Sipprell. He is the best!! Why is he the best? He is extremely skilled at his craft. With both procedures, I experienced minimal pain, and my scars are virtually undetectable which is extremely important to me. His positive bedside manner is an added bonus. Dr. Sipprell displays a deep commitment to patient well-being, going above and beyond to address all aspects of my health needs. He also followed up with a personal phone call that same day to check on me. I cannot begin to express my satisfaction with the staff as well. From the front desk, to the nurses. Each and every one of them was courteous, professional, and made my visit as comfortable as they possibly could. Please forward my thanks on to each and every one of the staff there. Thank you!!
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Kathy Mackenzie
11/02/2024
It's somewhat frightening when you have to have surgery to remove a spot of skin cancer from your face. Dr Ibrahim and his staff were patient with my questions, explaining every step of the process to me. After the surgery, at times I was concerned about the healing process so I used the text messaging service. That way they could call me back after they looked into my question when they weren't with any other patients. The nurses who called me back were very kind and very informative which put me at ease. At my follow up appointment from the receptionist at the front desk, the nurses and the doctor I just felt at home. I would recommend this office to everyone. They are absolutely wonderful
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Jamie Viavattine
11/02/2024
I was very nervous to meet with a new doctor( my former one retired). The staff were incredibly kind and patient. Dr. Sipprell listened to all of my concerns and provided me several options for treatment. Very pleased with my experience and care and highly recommend this facility.
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walt
10/02/2024
This was my first interaction with Rochester dermatology for basal cell moh’s surgery. From check in to the actual procedure my experience could not have been better. Everyone I interacted with was both very professional as well as personable. Dr. Ibrahim is, as well as his staff, a credit to their profession. Although I truly hope I will not need their services in the future, if I do I know I will be in very capable hands!
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A Marie
9/24/2024
The place is bright, and clean. A lot of windows! This was my first appt. They went out of their way to fit me in even though they had never seen me before. They made it easy. A pleasant surprise. The receptionist was efficient. The nurse was professional, kind, and accommodating. Dr. Ibrahim was calm, confident, and relaxed enough to laugh. That both calmed me down, and allowed me to trust him. I'm glad I was able to. I've had many bad experiences in the past. I've already made my next appt. I won't be going back to my old dermatologist.
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Lori Paddock
9/20/2024
This place is wonderful! Dr. Ibrahim is such a nice person and so easy to talk to! The girls that assisted in my procedure were both so very sweet! I was given a warm blanket and they made sure that I was very comfortable. Thank you to you all. You made a procedure I was nervous about a comfortable experience!
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Janet Wisniewski
9/20/2024
A cancer diagnosis is daunting, but from the moment I entered RDC, I felt an enormous reduction in my anxiety. The check in process was quick, and within 5 minutes I found myself comfortably ensconced in my private room. Ambient music played quietly in the background. I felt as though I was at a spa! Everyone I encountered was informative and patient. Dr. Sipprell was friendly, energetic and highly capable. After the procedure I was given clear instructions for my post procedure care . That evening, Dr. Sipprell called to make sure all was well with me. It was!!
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Diane Theetge
9/14/2024
Professional yet friendly. Staying in the room with a TV to watch for the wait time for the cells to be examined, with my friend was very relaxing. Knowing when I walked out that the cancer cells were gone, was very freeing. Doctor Ibrams calling me in the evening was above what any doctor has done. The fun fact they shared earlier with me was I was one of their first patients five years ago.
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Martha Levine
9/14/2024
I’d give this office more than 5 stars if I could! Each person I dealt with was pleasant and caring. They explained everything that was being done and paused for questions. Dr. Ibrahim is both highly skilled and kind. Thankful for these high quality health providers.
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Jan Klapetzky
7/25/2024
I’ve had Mohs surgery twice before and this place was definitely the best. The staff and doctor were personable and supportive. The lab evaluation took only 45 minutes and the entire process was about an hour and a half, which is amazing. I highly recommend them.
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Dennis Gruttadaro
7/11/2024
Great friendly waiting area and reception staff; highly professional, attentive nursing staff; and the very knowledgeable and skilled surgeon who was informative, considerate and most of all caring. Definitely made a difficult surgical event easy. Thank you.
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Laurie Wiederhold
7/11/2024
Dr Ibrahim, Beth and other staff were very warm and friendly and professional. They explained the various procedures to me in detail so I was assured I had chosen the best procedure for me. Beth followed up with me the next day to make sure I was doing well. Their facility was very clean, comfortable and relaxing. I’m looking forward to my next visit and highly recommend them and their services.
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Beth Sardone
6/12/2024
The office is efficient, caring and compassionate . Dr. Ibrahim has a wonderful bedside manner and even took the time to call me at 9pm the day of my surgery. Rochester, NY needs more offices like this. Medically they are quick, efficient and work as a team. I would give this office a 5/5.
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Barrie Krochmalech
5/31/2024
First time here. Had survery at a different place, different doctor a few years ago. Rochester Dermatologic Surgery was the best. What a different experience from last place. RDS was Very professional. They were on time. Nurses were wonderful to my 88 year old mother. I was very impressed with the dr too as he called her the next day to see how she was. I would definately recommend RDS!
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Jacklyn Sudetic
5/18/2024
I drove from Oakville, Ontario, to see Dr. Ibrahim to treat my under-eye veins and sun damage on my face. As an expert in lasers, he is the only doctor I trust with my facial aesthetic needs. His office has the latest and most innovative technology, ensuring top-notch care. The office space is stunning – clean, elegant, and modern, creating a welcoming atmosphere. I had an incredible experience and will continue driving from Canada to see him for all my facial treatments. Highly recommend!
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Jeff Howard
5/16/2024
The experience was great. From ease of parking to a friendly and efficient reception. I was taken into a private room within minutes. I wasn’t sure what to expect really, and everything was explained clearly. Great doctor with a great team. Thank you all, Jeff
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Wayne Rowland
4/26/2024
My experience was good 😊 the staff were all polite and respectful. If I had questions, they had answers. The waiting room was very inviting and the music was very relaxing. The experience was better than I expected. May God in heaven bless you all with His presence and peace. 🕊️
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Bob Michaels
4/21/2024
Kindly permit a follow-up. I wanted to mention that Dr. Ibrahim and Dr. Supprell are wonderful, dedicated, and truly care about everyone they treat. In this day and age of a "broken" medical system, Dr. Ibrahim and Dr. Suppress are the gold standard of how a medical practice should be run. Thank you again for a superb experience.
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Bob Michaels
4/21/2024
Dr. Ibrahim is a wonderful doctor, very accommodating and attentive to whatever your needs are. The staff, from the reception desk, then the nurses, and everyone else are top notch and also very accommodating. I can't say how pleased we were with the entire experience. I highly recommend Rochester Dermatologic Surgery.
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Robert Keiffer
4/14/2024
I was hopeful with this first experience at Rochester Dermatological Surgery that they were competent. They quickly surpassed my limited expectations and demonstrated a patient centered approach that put me at ease. I can truthfully say that I have never experienced a practice with such consistently cheerful, helpful and friendly staff. Apparently it is possible to be professional and put the patient at ease. Everyone took the time to explain all the procedures before and during the surgery. There was never a moment that made me wonder what comes next. The setting is as comfortable as possible and the doctor’s follow-up call that evening was appreciated. It sets a high bar for any other practices to clear.
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Barbara Beebe
4/14/2024
I’ve had Moh’s surgery several times by Dr Ibrahim at this office. My total experience has been very positive! The nurses are very helpful and made me very comfortable. Dr Ibrahim is excellent and very kind. He answered all of my questions and was very positive about the outcome. I would definitely recommend this office.
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John Dimitry
3/23/2024
My Mohs procedure went very well. My nurse Sue, did a thorough gob of going over everything before Dr Ibrahim came into the room. She put me at ease and I felt fully aware of what the procedure would entail during preparation, actual procedure and post procedure. While I waited in a gown, Sue offered me coffee, pretzels and a warm blanket. Nice touch!!! Margins were not totally clear and Dr Ibrahim had to take additional tissue to achieve satisfactory results. I got a call that night from the doctor to check on my status. Rochester Dermatologic Surgery is top notch and I feel as though the Mohs procedure will prevent a more serious issue in the future.
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Laura Beland
3/22/2024
I had a great experience at Rochester Derm. From the moment you enter, until you leave the environment is warm and comfortable. I had BBL + Halo procedure. Beth was right there by my side, explaining everything, and keeping me comfortable. She even called to check on me the following day. I will definitely be back for all my dermatological needs
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William Coch
3/14/2024
My experience at Rochester Dermatologic Surgery could not have been better. All staff were friendly, knowledgeable and efficient. Dr Ibrahim is exceptionally skilled aa well as personable and he took all the time we needed to answer our questions. The facility is modern and spotless. I recommend without hesitation.
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Eileen Marrinan
3/11/2024
Always an exceptional experience with stellar results! There's no need to choose between excellent clinical care and a patient friendly environment. Dr. Sheriff Ibrahim and his helpful team provide both. Beth is an absolute gem! In this feel good atmosphere it's easy to forget you're in a medical office.
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Donna Anne Cerza
3/09/2024
I went to Rochester Dermatology, 3/7/24, to have a Moh’s procedure done on a Stage 0, squamous cell carcinoma, removed from my left jaw! Drs. Ibrahim, Dr. Kahn, Sue, Katie & Maria took very good care of me! This practice is a very well oiled machine & they get an A+ from this Nurse Practitioner! Thank you SO MUCH!
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Elizabeth Daniel
2/17/2024
I had a procedure this past week. Totally impressed with all aspects. The facility is spotless. Staff from reception, nursing and my physician kind and professional. I was not kept waiting and every step of the procedure explained. Would highly recommend!
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Walter Becker
2/17/2024
I had a small patch of skin cancer on my ear that I needed removed. At Rochester Dermatology the doctor performed the painless removal in just a few minutes after a brief consultation. They tested the small piece that was removed right on site. Within the hour the results showed that the doctor had removed all of the skin cancer from my ear. Everyone was so kind and caring, explaining everything in detail. I was sent home with a page of care instructions and even got a call at home from the doctor later that day to See how I was doing. I was completely satisfied with their care and if needed will use their services in the future and highly recommend them to family and friends Walter Becker
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L. Ennis
2/17/2024
I don't think I've ever been treated so well in a physician's office by everyone involved in my treatment and care! The nurses were friendly and informed. Dr Ibrahim remembered me from past visits, and made me feel comfortable and at ease during surgery. I was so pleased to get a follow-up call later that evening directly from Dr. Ibrahim. It felt like family checking on me!
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Gary Ditzell
2/15/2024
My experience at Rochester Dermatologic Surgery was an over the top experience. The building was clean ,bright, and uplifting. Each employee from start to finish was pleasant, kind, and courteous. They would stay with you and physically escort you to the next step of the visit. While the actual procedure was performed the doctor was very skillful and kept me informed as he performed each step of the surgery. Concern on how I was feeling after the procedure was displayed by their whole team. I also received an evening call from the Doctor asking how I was feeling and if I had any questions or concerns. Thank you to all.
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Middy Zemans
2/12/2024
I had an infiltrative Basal cell carcinoma removed from the center of my forehead. The staff was friendly, listened to my concerns and questions, and responded thoughtfully and thoroughly. I felt comfortable and confident with Dr. Ibrahim. My aftercare was explained including what to watch for, and I was encouraged to contact the office with any concerns. What impressed me the most was the evening of my surgery, Dr. Ibrahim himself called me at home to ask how I was feeling and if I had any questions or concerns. Again, I was encourage to contact the office with any follow up questions or developments.
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Linda Schneider
2/01/2024
I had a very positive experience at Rochester Dermatologic Surgery Center. The staff were very welcoming, the facility was immaculate. The Doctor explained exactly what he was going to do and asked questions to get to know me. Since I am 83, I have had a long lifetime of experiences and appreciated being able to visit with him. The attending nurses were very helpful and friendly. I would highly recommend Rochester Dermatologic Surgery if you have an issue that requires removal of Basal Cell cancer.
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Kim Jensen
2/01/2024
On my recent visit to Roc Dermatologic Surgery I was very impressed with Dr. Ibrahim and his staff all the way to the front desk receptionist. Very professional with a follow up call that evening from Dr. Ibrahim to see how i was doing ! Thank you Kim Jensen, Penn Yan
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Larry Lanctot
1/19/2024
I was apprehensive going in about my mohs procedure but quickly realized how professional and friendly dr Sipprell and his team were. They made me very comfortable and relaxed considering the long process! I would highly recommend them to anyone using their services!
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Titch Tyson
1/10/2024
I just went on Monday to Rochester Dermatologic Surgery, from the time I arrived greeted by the girl at the desk to nurses that guided me through and the Drs I had to do the surgery, just wonderful. The offices are clean, bright and accommodating and makes your appointment a great experience. I can't say enough about it. If you need this type of surgery definitely choose this office. Shout out to Dr Ibrahim and the plastic surgeon who also worked on me right along with nurse Sue and her assistant. Great job! Appreciate all you did for me!
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Susan Duckles
1/05/2024
I had a procedure at Rochester Dermatologic recently. It was great. From the receptionist to the nurses and doctor I felt relaxed and safe. Everyone was friendly and professional they strive to make you comfortable.Dr Sipprell was very kind and explained everything thoroughly. I would definitely recommend this practice to anyone needing dermatology procedures.
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Brian Merwin
12/22/2023
On December 20th Dr. Ibrahim and his very professional but reassuring staff performed surgery on a suspicious group of cells. It was done so painlessly that I had to ask if they were finished. I had a very positive experience and highly recommend this surgery group. Merry Xmas !
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Robert Cownie
11/29/2023
I was referred RDS by a dermatologist in Canandaigua after a biopsy showed squamous cell cancer on my leg. I was told Mohs surgery was needed. Although I had to wait approximately 2 months for an appointment, I am so thankful I was treated by Dr. Ibrahim and his wonderful Nurse Assistant, Sue. Once they both inspected my leg, at my leg, Dr. Ibrahim carefully explained two options for treatment. After patiently responding to a number of my questions, I opted for electrodessication & curettage instead of Mohs. I’m confident this was the best route for me. Throughout my experience, I felt valued, respected, and under the best of care. Five Stars all around!
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Dennis Pynn
11/22/2023
This was my first experience with Rochester Dermatologic Surgery. I was very impressed with everyone I came in contact with. From the receptionist to the nurses, to the doctor. I couldn’t have asked for a better experience. Highly recommend for anyone that needs this type of care!!!
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Patrick Adams
11/17/2023
Fear comes from ignorance, and hearing the word "cancer" is frightening. Rochester Dermatologic Surgery takes pains to offer all the information a patient needs. The entire staff, from my initial call to the end of the procedure, made sure I knew exactly what the diagnosis meant and what to expect as treatment. I found that to be very comforting. Thank you Ben, Alex, Sue, and Dr. Ibrahaim for making what could have been a time of great anxiety a more palatable experience.
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Sherry Thaney
11/17/2023
From the minute, you work in the beautifully designed building, you’re greeted with a smile & kind words. The team of doctors and nurses, are knowledgeable and extremely professional, during the procedure. They make you feel as comfortable as possible, seeing your there for a miserable task. Follow up phone calls by myself, were answered promptly with great detail. I thank the staff. Sherry Thaney
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Sister Mary Walter Hickey
11/10/2023
I am most grateful for the service of Dr. Ibrahim who is the most kind, caring and compassionate Doctor I know. He involves the patient in the Dermatologic decisions and has a staff that is always sensitive to the patient’s needs. Sister Mary Walter Hickey, RSM
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Lawrence McCarthy
10/29/2023
My experience was simply awesome. Dr Sipprell, nurse Victoria are as good as it gets.They talk you through everything, make you feel comfortable, and put you at ease. It is virtually painless. The facility is state of the art. Once you are in your room, you don’t have to leave. You wait in the room after your biopsy is taken, and they give you a remote for the tv in the room, and for the bed you have your surgery on to position it to be comfortable while you wait. Great experience, thank you both for your compassion. This facility was well thought out.
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Helen William
10/18/2023
My experience has always been top notch. I would not go anywhere else in Rochester. Dr Ibrahim is a true professional. Although he serves many needs on a given day (from Mohs to cosmetic), I have never felt that he was distracted or rushed. In fact, he always makes me feel as if I’m his only patient of the day. And I find him to be extremely knowledgeable and skilled in the latest procedures. Staff is compassionate and attentive. And they all keep you well informed of what to expect. I do not take this sort of investment lightly and so appreciate that neither do they!
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Roger Catherine Hawthorne
10/18/2023
Roger: I had an appt with Rochester Dermatologic Surgery to have cancerous area removed from my face. Dr William H Sipprell was to do Mohhs surgery on me. He met with me before my surgery and did an excellent job explaining Mohs surgery which calmed my apprehension. During the surgery Dr Sipprell explained each step of the surgery to me as he preformed them. His staff assisted and were also very knowledgeable. Dr Sipprell and his staff were very kind and helped make the surgery a positive experience. THANK YOU TO DR SIPPRELL AND ALL OF THE STAFF AT ROCHESTER DERMATOLOGIC SURGERY
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azbycx47 Love
10/04/2023
The staff of Rochester Dermatologic Surgery work smoothly and professionally in support of the outstanding care Dr Ibrahim provides his patients. His background is of the highest order, from his education and training to his professional affiliations and his research program. Dr Ibrahim has the breadth and depth of experience to offer care and services from cosmetic improvements to all other dermatologic conditions including skin cancer. His is a state-of-the-art facility and patient health and comfort is the focal point. I feel quite fortunate to be among his patients. Judith Love, PhD
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Victor Lonsberry
9/27/2023
Dr, Sipprell is an excellent Doctor. Very friendly and provided detailed information on his procedure. I would recommend him to anyone. However the staff at the office leaves much to be desired. I had to call three times to make my initial appointment and then played telephone tag for two days. My procedure went well and needed a followup appointment which I made. When I returned home I noticed that I had a double appointment that day so I called the office to reschedule. They do not answer the phone but you need to leave your name and number and they indicate that someone would contact me within 48 hours. As when I was trying to make my initial appointment, I did not receive the call. After three days I had to drive to their office to reschedule. While the doctor is excellent the office staff leaves much to be desired thus the one star rating.
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Jeanne Donley
9/27/2023
Upon arrival at the Victor Facility, we found the receptionist and the nurses very calm and cordial. The genuine kindness put us at ease as we prepared for the outpatient surgery. We couldn't help but notice that the facility was spotlessly clean, and the piped in music was very calming. The surgeon and his assistant were outstanding. They obviously have anticipated, and addressed all possible questions while we discussed the process and prognosis. I have full confidence in Dr. Sipprell and his assistant Amanda. My incision has healed and I am confident with the results.
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Frank Marcellino
9/25/2023
My experience has been five stars in every aspect. From first walking in and being greeted and taken care of by the receptionist to the physician assistants, nurses to "Dr 5 Stars" (my name for Dr Ibrahim). I'm so thankful for the care I received and look forward to complete healing! Thank you to the whole team! JoAnn Marcellino
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Angelique Lombardo
9/25/2023
Rochester Dermatologic Surgery has the most professional, knowledgeable courteous staff. They were extremely helpful from making the appointment to completing the surgery. I'm still healing but am hopeful that the scarring will be minimal. Thank you Dr. Ibrahim and all of the staff that assisted on procedure day-- you truly made me feel relaxed and supported. What a great crew you are!
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Mark Gilbert
9/25/2023
The office is very efficient, starting with the scheduling, checking-in, getting roomed, the procedure prep, the procedure. Post-op process, and discharge. The staff were friendly, professional, and thorough. Dr Ibrahim has a great bedside manner, explains the procedure with the risks and benefits and what I could expect post procedure. He actively listens to my questions and proved to be very knowledgeable which put me at ease. He also called me that evening to check on my status which was comforting. I highly recommend Dr Ibrahim and his staff for those in need of a Dermatologic procedure . Mark
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Jack Mansur
9/25/2023
Probably the most comforting and caring medical team I have ever experienced. Although Dr Ibrahim may have had some staff in training, every single one of the staff I interfaced with, 7 or 8 in total, was courteous, knowledgeable and caring. Were it possible I would rate this office a 10+.
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Dale Haefner
8/25/2023
Everyone was very friendly and professional. they fully explained what was going to take place and complete instructions for after care. If I have one comment on the negative side it is that my appointment was for 9:30 and at about 9:30 I was taken into the surgery room. Then waited for over half an hour to see the doctor. This has happened with other doctors in the past too. I understand their schedule can get backed up, but why not have someone come in periodically to give an update. And why not a simple “sorry” for the delay?
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Krystal Dominick
8/25/2023
Dr. Sipprell and his nursing staff truly were amazing. They made an unpleasant reason to be there a very pleasant experience. The facilities were top notch and the staff’s compassion, personal approach, and care were truly second to none. I was very impressed by all. During the procedure, all was explained thoroughly and each staff member made his or her presence known and met my needs as best they could. The after care was excellent as well. Thorough after surgery instructions and a personalized call from Dr. Sipprell the evening of my surgery. Thank you for your professionalism, compassion, and care.
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Lori Colombo
8/25/2023
I had a very good experience at Rochester Dermatological surgery. The facility is modern and clean, and the provider and nurses were competent and caring. I was concerned about the procedure I needed, and the entire staff was reassuring and kind. I definitely recommend Dr Ibrahim and this practice.
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Julie Goldblatt
7/25/2023
The word that comes to mind is kind. Dr. Ibrahim and everyone on staff at RDS is just wonderful. It is a relaxing, modern environment. My procedure went exactly as described. The staff prepared me well with things to expect and many helpful tips for care before and after. My refreshed skin has lifted my spirits. Thank you!
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Debbie Steinorth
7/25/2023
Regarding the office of Rochester Dermatological Surgery located in Victor, NY. This was my 2nd visit in 2 years to the surgery in order to remove beta cells from my face. Once again I am very impressed with the entire staff and their professional handling of the process from the time i entered the office until I left in approximately 2-1/2 hours. They take the time to explain each step in the procedure and to answer any questions you may have. I would not hesitate to recommend this office to anyone needing to have this type of surgery. Jerry Steinorth
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A Cook
7/11/2023
Seriously, this is my favorite dr.‘s office!! Everyone is always so polite and friendly. They’re attentive to your needs and take special care to explain everything. The office is super clean too! Dr. Sipprell puts you right at ease with his calm and reassuring manner. The work done on my forehead is barley noticeable-he did a wonderful job. I’d highly recommend him and his staff!
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Nicolle Hall
7/04/2023
Dr Ibrahim and both of his assistants were wonderful! The doctor calmly explained everything he was going to do and answered my questions patiently. The whole procedure was far less painful than anticipated. He then followed up on the evening with a phone call. Very nice! Everyone in the office was friendly and kind. Thank you!
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mike larocca
6/27/2023
I just took the bandage off… Well done Dr. Ibrahim! Nice, neat and clean! I sought medical attention for a bump on my back, which turned out to be a cyst (from squatting). I scheduled for it to be removed. Meeting Dr. Ibrahim for the first time, he introduced himself and expertly diagnosed my condition. He explained the recommended course of action, sought my consent, and skillfully performed the procedure. Leaving his care, I had a bandage securely in place and a clear understanding of what to anticipate, as well as specific instructions for aftercare—what actions to take and what to avoid. Normally, I am not fond of doctor visits, but this experience was refreshingly different, in the best possible way. Dr. Ibrahim's facility is a stand-alone structure, it is super clean and beautiful. It felt more like a spa rather than a typical doctor's office or surgical center. I was also pleased to find convenient parking just 20 feet from the entrance, rather than having to trek half a mile. The entire staff displayed politeness, kindness, and a willingness to assist! Further, he refrained from requiring a follow-up appointment, indicating his confidence in his work and his lack of monetary motives, thus avoiding unnecessary visits that would waste my time and money. I am truly grateful for what Dr. Ibrahim and his team have created! Dr. Ibrahim is a true professional! And Alani is/ was amazing! I felt, and continue to feel, that it was truly important to them that they did everything they could to help me. Once again, thank you, Dr. Ibrahim, and thank you, Alani! I sincerely appreciate everything you did and how you did it! Mike LaRocca
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Kari Smalley
6/27/2023
I have never walked into a facility where human interaction and connection comes first. Impressed with the staff's bedside manor is an understatement. Nevermind the fact that the design, decor and cleanliness is modern, chic, overall a pleasure to be surrounded by Dr. Spinell was truthful, kind and straigh forward. I knew the moment we spoke he was extremely experienced, knowledgeable and described every statement and question in detail. I am beyond happy to have found a new dermatologist office I feel comfortable, welcomed and the genuinity pouring out of each person I interacted with. Keeping patients best interests (instead of filling their pockets) come first. I have spread the world to many people and honestly looking forward to my next visit. Thank you for creating a beautiful environment!
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Stephen Sovie
6/18/2023
I had derm surgery here yesterday for two BCC lesions. The doctor and nurses were friendly, professional and caring. The procedure was comfortable and painless. My surgeon even called me later that night to check on me. I would highly recommend this practice for anyone needing dermatological surgery.
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Gina Hill
6/09/2023
Everyone in the office was very kind, and patient. The Doctor was very thorough explaining what needs to be done, and instructions for after my procedure. I felt extremely comfortable in every way. During my procedure nurses and Doctor made conversation while working on my shoulder so I felt completely comfortable. I would recommend this facility to family and friends. I am completely satisfied.
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Amanda Whitfield
5/29/2023
I have had the Halo procedure twice now this year. At both appointments, the women who have checked me in and prepared me for my procedure were beyond professional, courteous, friendly, upbeat, very detail oriented and listened to my concerns and provided great advocacy to the doctor. The doctor went above and beyond in my most recent procedure to assist me in getting the results I seek. Every single staff member shows the highest amount of Empathy and integrity. I couldn't ask for a better team to assist me on my journey!
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Shirley Kohler
5/29/2023
I had a five+ star experience at Rochester Detmatologic Surgery!! The surgeon and staff were extremely professional, friendly and made me feel at ease during the entire procedure. I would highly recommend this facility to anyone needing this type of surgery!
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Cindy Ladd
5/29/2023
I have never felt better cared for. From the moment I walked in the door till the moment I left it was the most delightful experience.Dr. Sipprell even took the time to call me that evening to see how I was doing. Many thanks to the receptionist, the nurses, and especially Dr. Sipprell. By the way I was there for Mohs surgery which was a success.
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Diego Grisales
5/25/2023
I recently had a visit with Dr. Sipprell, he and the team were excellent, from the moment I step in the office, my experience with registration through the nursing team that did my initial assessment, and then the visit with Dr. Sipprell, everything was made to help Me feel welcome and WellCare for. I will recommend any one who has dermatologic needs to highly consider making an appointment with this office… excellent practice!
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Dave Barclay
5/22/2023
I can't thank Doctor Sherrif Ibrahim and staff enough for their excellent care that was provided. The doctor and staff was focused, very knowledgeable, and respectful. I also want to thank Doctor Joseph Wojciehoeski from Dermatology Partners of Canandaigua for recommending Rochester Dermatologic Surgery.
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Anna Potter
5/22/2023
Very professional and relaxed atmosphere. Explained every step of the procedure, which I appreciated. Loved the “bedside manner” of everyone I encountered. Especially appreciated that the DOCTOR himself called later in the evening to checkin with me. Will refer to this practice!!
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KM Wehrung
5/12/2023
Tho very nervous to have this procedure, I was greeted with a friendly receptionist. Then, two very personable and knowledgeable nurses, who made me aware of all that was going on & with a gentle approach with my injections. Finally, Dr Ibrahim explained each step to be done as he completed each step of this MOHS procedure. He made me feel much less stressed. The facility is clean and welcoming, with beverage and snacks for you to help pass the wait time. A. PHOTO is 48 hours after removing the bandages.
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Linda Lamoreaux
5/12/2023
This was my husband’s first visit. We were very impressed from beginning of the appointment til end. We were informed of what to expect, how long it would take, and offered to answer any questions we might have. Everyone was friendly and welcoming. We would highly recommend the office and staff.
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Emily Mure
5/12/2023
I truly have had a great experience here. Every person who works here is exceptional. From booking the appointment to my appointment and then to surgery. The doctors and staff made me feel comfortable, heard and cared for. It’s obvious that they have set a high bar of professionalism, communication and kindness for their staff. It’s a huge relief after having so many experiences that were the complete opposite. I feel lucky to have found Rochester Dermatologic Surgery and I will recommend it to anyone and everyone. I’m very grateful for them.
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Julie Tovstukha
5/12/2023
Rochester Dermatologic Surgery is wonderful! 5 star service for sure from the minute you walk through the door. The customer service is outstanding, everyone is so nice and I can't say enough about Dr. Sipprell and his professionalism. He's a great Dermatologist if you are looking for one!
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Lisa Schram
5/12/2023
This was my second time at Rochester Dermatologic surgery. Dr. Sipprell is awesome and extremely patient. He explained everything he was doing. His nurse and staff were great too! I am extremely satisfied with what they did for me and would highly recommend them.
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dlockwoodd
4/12/2023
Whatever hesitancy & anxiety I had about the procedure was immediately erased upon entering the office. Everyone, from receptionist to surgeon & nurses were genuinely welcoming. Competent, knowledgeable, & thorough. Explained all steps clearly & answered questions readily. I was both surprised & very relieved to be there. Thank you so much Dr Sipprell & colleagues
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Mel Solomon
4/12/2023
The man is on the cutting edge of Medicine. Dr Ibrahim is an excellent Dr in his field and very personable. A likable person who saves lives. Concerning staff, the number one characteristic is that they have excellent capabilities. This was the first time in my life (more years than most people reading this) that I did not feel the injection of lidocaine given to me by Kristin. Once the lidocaine takes effect, you don't feel the surgery. But the lidocaine injection always hurts....except this time. Wow. Stitches, bandaging, assisting the doctor all performed with expertise. I highly recommend this Dr and staff for dermatological surgery.
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Anne Woodhams
3/23/2023
It was my first visit to the office and I was very impressed. Starting with the information that was mailed prior to my visit, to yesterday's procedure, the entire team was exceptional. Everyone explained what they would be doing, and made sure I understood and was comfortable with the aftercare plan. Doctor Ibrahim even called me last evening to see how I was doing. Everything about my experience was great.
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Kitty White
3/21/2023
I had Mohs surgery for treatment of a squamous cell carcinoma on my scalp. Everything about the office made it a positive experience. They were welcoming and punctual. Dr. Sipprell and the nurse made sure I was totally informed as to what to expect during and after surgery. My appointment lasted approximately 2 hours, during which time I was in a private room with Roku TV and offered snacks and drinks. I highly recommend this office.
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Larry McKnight
3/09/2023
By far the best experience I have had at a Doctor’s office. Everyone is knowledgeable, professional and are polite and friendly. It is a great feeling when a patient can tell that people enjoy their jobs. The whole procedure was explained to me before they started the anything. Dr. Sipprell explained exactly what he was going to do and did the procedure quickly and efficiently. Since this was my first time for this procedure, I didn’t know what to expect but I was pleasantly surprised.
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Steve Bailey
3/09/2023
Dr. Ibrihim and the staff do a wonderful job. Surgery is never fun, but they do a great job ensuring the experience is as comfortable as possible. This is my 3rd Mohs surgery with them. The experience and professionalism of Dr. Ibrihim has led to 1st time surgery success each time. The nursing staff is very caring and equally professional. I highly recommend Rochester Dermatologic Surgery.
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Robert Pearce
2/23/2023
I have received the services of Dr. William Sipprell at RDS twice. Once two years ago to remove a basil cell carcinoma from my nose, which required a skin graft to repair, and once recently to remove two moles from my back. Dr. Sipprell is a highly skilled surgeon and an artist when it come to repairs of the skin. In addition, he makes you feel like an old friend as soon as he meets you, putting you at ease. The young nurses that assist him are also highly trained at their duties and are very friendly and empathetic, making your visit much less stressful. I would highly recommend the entire team if you are in need of any dermatologic treatment.
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Diego Grisales
2/23/2023
I recently had a visit with Dr. Sipprell, he and the team were excellent, from the moment I step in the office, my experience with registration through the nursing team that did my initial assessment, and then the visit with Dr. Sipprell, everything was made to help Me feel welcome and WellCare for. I will recommend any one who has dermatologic needs to highly consider Thai practice.
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Jen Gill
2/23/2023
From the moment I walked in to the moment I was walked out I was treated compassionately. Both nurses were well attentive, even down to details of changing the station on the Hulu tv to getting me warm blankets. The dr was very very nice and explained what was happening.
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Stacey Gibbs
2/23/2023
I was very pleased with my visit. Everyone was professional yet personal. I was incredibly impressed by Dr Sipprel, especially that he personally called me that evening to see how I was doing. Very happy with the care I received and would definitely recommend!
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Meredith Christine
2/23/2023
Dr. Sipprell was very professional and also personable. I did not feel any discomfort through the entire surgical procedure. The rest of the staff was very friendly as well, and I was very impressed with the cleanliness of the whole facility. I had no wait time, and I was done and on my way home in no time! I would highly recommend this doctor and office to anyone!
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Joseph Konecki
2/23/2023
A friendly, clean and professional facility. Procedure was on schedule and I was kept well informed of what was to be done, how and why. Follow-up instructions were explained and printed out for me. Appropriate phone numbers were also given if I had further questions or issues.
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Joy Zaccardo
2/23/2023
By far, the most kind and caring medical staff I have ever encountered - from the front desk staff to the nurses to the surgeon. All highly competent working in a well designed facility while making you feel supported and cared about. Every step was explained as the procedure progressed which greatly reduced my anxiety. Doctor phoned my home that evening personally to check on me. Highly recommend if you need the services they offer.
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Rebecca Mynter
1/23/2023
I always find Rochester Dermatological Surgery staff to be welcoming, warm and highly professional. Dr. Ibrahim always takes the time to answer any and all questions about a procedure and his staff are thorough with follow through. I cannot recommend them highly enough.
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Mary Ann
1/23/2023
From the moment I walk in to Dr. Ibrahim’s office, to the moment I leave, I am taken care of in the most professional way. I recently had a procedure, and everything worked out well. I am fortunate to have found Dr. Ibrahim - that’s why I drive from Buffalo for my appointments. Always satisfied, Dr. Ibrahim knows exactly how to take care of my cosmetic needs. Also, Beth, the nurse, is the best. Her knowledge is exceptional.
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Tonia Long
1/23/2023
A wonderful experience all around! The staff is so friendly and professional. The atmosphere and decor give the patient the sense of being valued and cared about. And Dr. Ibrahim is very experienced, indulging calm and confidence in his patients. I would give 6 stars if I could!
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Christine McMullen
1/23/2023
I received IPL laser therapy for dark, pigmented, freckles. Dr. Sipprell takes the necessary time to explain the procedure and what to expect after the treatment. He is very cheerful, knowledgeable, and a pleasure to be with! Likewise, the office staff is very helpful and cheerful, and there is a wonderful spirit in their office. In addition, their office is modern and beautiful and their beverages and snack tray make it all a very pleasurable experience. I would not go anywhere else!
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Kim Hutchings
1/23/2023
Going to the surgery center for a skin cancer Mohs procedure, I was focused on just getting though the day. This was one of the most welcoming professional doctor visits I have ever been to. I went in feeling anxious and everyone from the receptionist, nurses, and Dr Sipprell were amazing, kind, caring and attentive. They made me feel very comfortable. The office is very clean and feels kind of like a spa which made me feel a little at ease. My procedure took quite a long time since they had to go back 4 times to get it all but it was as relaxing and calming as I could possibly imagine any medical procedure being. My procedure was clearly explained to me every step of the way. I cannot say enough positive words about my care there and the after care I have received so far. I highly recommend this office.
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Elizabeth Vergamini
1/23/2023
Awesome experience and would highly recommend. The facility was extremely clean, with a very calming atmosphere. All staff were extremely capable and the education provided by all was very thorough. Dr. Ibrahim was the best! He was very professional, reassuring, and engaging. Highly recommend.
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Amy Morrow
1/23/2023
The facility is lovely with private waiting rooms, but the caring informative staff and wonderful doctors are the reason I will return if necessary. I have actually received complements from other doctors about the healing of my facial Mohs scars. Dr. Ibrahim is the best!
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Tammy Anderson
12/30/2022
I can’t say enough nice, positive things about Rochester Dermatological Surgery Center! From the time I checked in until the time I left after my procedure I was in awe of how professional & caring everyone was. I would highly recommend them to anyone needing a dermatological procedure! Dr.Sipprell & the staff go above & beyond! Thank You for such great care!!!
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Terese Norton
12/20/2022
From walking in the door (being greeted by name) to leaving when I was done, the staff from office staff, nursing staff, and the doctor, it was the most friendliest and professional office I have been to. They offered refreshments and snacks as I waited for the biopsy results. The office was extremely clean and bright. I would definitely recommend this office for dermatology services. Dr Ibrahim was the best I’ve had for mohs surgery.
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Robert Smith
12/10/2022
I am very grateful and completely impressed with the kind, friendly, positive, and professional care you all have provided to me. Everyone at RDS -- and I emphasize everyone-- has been wonderful. My texts have been responded to quickly. The receptionist, nurses and surgeon were extremely attentive (even to my preferred name), and information about my condition and procedure was freely shared. Thanks to every one of you for the amazing treatment you provide.
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Joyce Gifford
12/09/2022
A great place - friendly, kind , and organized. Dr. Ibrahim and staff explained everything very well. They made sure my husband was comfortable. We were at ease from the minute we checked in and through the whole procedure. I would highly recommend going here .
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Jill Antonucci
12/05/2022
I would highly recommend the Rochester Dermatologic Surgery Center. The staff was welcoming and made you feel at ease. I can’t say enough about Dr Sipprell, who performed my Mohs surgery. He and his nurse both took the time to answer all my questions and were both very caring and reassuring. I was very impressed that Dr Sipprell took the time to call and check on me that evening.
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Dan Hayes
11/21/2022
Excellent. I had Mohs surgery. Dr. Sipprell and the Nurse Attendant were both excellent. All surgical procedures were clearly explained to me as they were being performed, Post op care I should use were also very clearly explained. I also very much appreciated the evening phone call from the Dr. to find out if I was experiencing any difficulties. Very highly recommended.
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Val Hill
11/21/2022
The entire staff was welcoming and professional.The facility was very clean, modern and conveniently located. I was a bit anxious about the upcoming surgery, however everyone made me very comfortable and explained everything that was going to happen! I would highly recommend Rochester Dematologic Surgery Center… Dr. Ibrahim came highly recommended by my Internist and dermatologist.
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Marty Garcia-Cotter
11/21/2022
From the moment I walked in door to the moment I departed I was treated with nothing but kindness, warmth and true professionalism. This applies to the receptionist, the many nurses who attended to me, and the doctors who performed my procedure. I was well informed every step of the way. And in the end, the surgeon walked me to the door. Should you need their services, I highly recommend Rochester Dermatology Surgery.
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Aurora Monroe
11/01/2022
Both care of me around my surgery as well as the all essential DURING my surgery warrants full stars recognition. Rochester Dermatologic Surgery scheduled me efficiently through my wonderful dermatologist's office. Then when the schedule had to be tweaked, they got in touch and fit me in the same day as I expected at a different time. Check in staff, nurse, and surgeon each smoothed my way. Thorough numbing of the site, and EBP surgery got me home and mending, well educated about my care and expectations. I am grateful and relieved to have melanoma removed safely! Awesome staff!
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Brenda Schurr
10/28/2022
Dr. Ibrahim is truly an exceptional doctor. The cosmetic services that I received from Dr. Ibrahim were excellent and the results were beyond my expectations. In addition, from the moment I entered the doors of this state-of-the-art facility, the entire staff made me feel welcomed and cared for. I am so glad I chose Rochester Dermatologic Surgery and would highly recommend to anyone.
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Ann Holmes
10/28/2022
First appointment scheduled shortly after initial call to their office. Could have gotten in earlier, but I had a conflict. Everyone friendly and knowledgeable; receptionist, nurse, PA and doctor all made me feel welcome and answered any questions. Received printout of what was discussed and treatment plan.
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Dawn Synyard
10/01/2022
From the first step into Rochester Detmatologic Surgery, to being walked to the door when done, I felt valued. Every who took care of me treated me as if they where there just for me. Any questions were kindly answered, any anxiety was gently addressed. If i every need treatment again I will make sure I go back to Rochester Dermatologist Surgery.
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Kelly Bollin
10/01/2022
I am so happy that I found this practice! They are friendly, responsive, and their texting system made making an appointment a breeze! When I had a worrisome spot on my back, several offices said it would take 6-8 months for an appointment. When you have cancer concerns, that is too long! These guys got me in for a check within the week. Thankfully all was well and the spot was quickly removed that day. Since I have a family history of skin cancer (and red hair/fair skin that burns), I wanted a full body check-over. I was scheduled in weeks. That is fantastic! From the young man at the front office, to the nurses, techs, and doctor too, all the staff are awesome! I was warmly greeted by all, they listened to my concerns and addressed them right away, and there was almost no waiting at either visit. I would HIGHLY recommend this office to anyone needing a dermatologist.
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Pattyfvb
10/01/2022
This is a culture of exquisite care and genuine caring. Another physician referred me here, and I'm so glad he did. Whether in person, on the phone or choosing to communicate by text over the Klara system (so easy), everyone in or behind the front office, every time, has been unfailingly kind, respectful, and gone out of their way to make convenient appointments and get answers to my questions promptly. I'm talking about you folks, Joellen and Ben, and those whose names I may not know. Yet. You can tell that care and caring for their patients is from the top. Dr Ibrahim is soft spoken, patient, kind and completely committed to getting me the best outcomes available, with his knowledge, experience, and the best tools of the profession. He explains things so clearly and takes such care in what he is doing that he makes me feel I'm his only patient that day. And yet I know all of his patients get the same respect. His professional, knowledgeable, and friendly staff, Beth, Maddy and others, make every effort to be sure I'm made to feel welcome and comfortable, preparing me and anticipating what he might need for my care, with calm assuredness. And their patient education is just terrific, before, during and after every visit with Dr Ibrahim. As a nurse, now retired, patient education has always been foremost in my care of others. The what, the why, the how and any questions I have, they do it all with skill and grace. The environment throughout the office reflects the culture of the professionals there. It's spacious, comfortable, bright and fresh, with calming and gentle colors and immaculate furnishings. It makes a difference, The efforts to protect everyone, patients and staff, during these COVID years, have fully honored and continue to honor the CDC's directives past and present. So, having been a patient for a number of different reasons over several years, I couldn't be more pleased.. It's a great feeling to have full confidence in what this team has done for me, and will do when I need them next. I thank them all. Patty
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Bob Shaw
10/01/2022
RDS is an exceptionally singular medical experience. The entire visit is fine tuned and I have yet (4 separate visits) to meet anyone who isn’t very professional and engaging. The place is immaculately clean and the explanations from all levels are detailed and professionally exact. Dr Ibrahim even phoned me that night to check on my pain level! It’s an A + operation that I would highly recommend. B. Robert Shaw 09/1i/2022
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Phyllis Rechtin
10/01/2022
From the moment I walked in the door, and throughout my stay, I felt comfortable and cared for. The entire staff treated me with respect. Everthing being done was explained to me giving me opportunity to ask questions. I felt in good hands with capable people caring for me. When I had a question from home I received a reply with what I needed in a timely manner. I recommend this group of dedicated people to anyone needing Dermatologic procedures!
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Carol LaBour
10/01/2022
Very efficient, caring nurses who gave excellent step by step updates of the procedure and detailed post-op care. The Dr was very nice to us and explained everything he was doing. The phone call from him that evening to check if everything was OK and if we had any questions was above and beyond.
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Kelli Brian
10/01/2022
I had a great experience at Rochester Dermatologic Surgery. All staff members were polite and friendly. They eased all of my concerns, answering all of my questions. They took time for me and caused me to feel valued. My procedure was pain free. I highly recommend it!
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Elizabeth Rickard
9/01/2022
The doctors and staff at this establishment are kind, caring and professional. My experience with everyone was very good. I felt I was in very good hands with the procedure I had done. They were very informative with each step of my surgery and gave me a sense of ease. Highly recommend.
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Christine Wingerden
8/01/2022
The staff was amazing! I felt welcomed and comfortable as soon as I walked in. Very professional and personable checking me in and the nurses were all so caring and helpful. Dr Sipprel was amazing also! I felt extremely comfortable. He explained each step of the procedure throughout the duration. The Dr called me later that evening to check to see how I was feeling. Class act! I’m so thankful that they made me feel at home, especially because I was very nervous to have the procedure done.
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Liz Tripodi
8/01/2022
I had the best experience here. The Dr. And staff were just truly amazing. They went way above and beyond to make sure I was comfortable and felt so at ease. I have never met kinder people then all of them. They explained everything they were going to do and made sure I was ok They deserve more than 5 stars . 💞
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Diane Cretella
8/01/2022
Dr. Ibrahim is a joy! His facility is immaculate, his work is exceptional and his staff is as kind and friendly as anyone could ask for. I’ve been coming here for years for both Botox and filler and thankfully people are always wrong about my age 🙂 He’s kept me looking young and fresh faced. What more could you ask for?
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Rose Giammichele
7/01/2022
The doctor and staff were very attentive and caring. Everything was explained during the procedure. They introduced themselves every time they came to the room to care for me or see if I needed anything. Post op was thoroughly explained given in writing and phone numbers given to call with any questions.
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Kimberly Slater
7/01/2022
Dr. Ibrahim and his staff were exceptionally friendly and informative during my visit. They made me feel comfortable and calmed my nerves before, during and after the procedure. Dr. Ibrahim called me later that evening to make sure I was doing ok. A fantastic experience overall!
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Robert Wiederhold
7/01/2022
The experience could not have been better from my perspective. Every person there made meet feel at ease, mar sue to explain everything and that i was comfortable and understood every aspect of tge procedure. Cannot overstate how much I appreciated their eddies.
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Dave-Cindy Remley
7/01/2022
From the moment I arrived at the reception desk and until I departed after my procedure, I was treated very professionally and with great respect. The staff and medical team really took the time to assure that I was comfortable before, during and after my procedure. They also had taken time to describe what to expect during and after the procedure and mitigated any apprehension that I may have had. All in all, it was a very positive experience.
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Lauren Bradstreet
7/01/2022
From the second I entered to the second I left the office, every person I encountered was welcoming, positive, and professional. Everything was exceptionally clean, bright, and organized. The nurses and doctor explained every detail of what my surgery would entail. They made the procedure almost totally painless. I was checked on frequently while the tissue was being examined (35-40 minutes) and offered water and my choice of tv programs to watch. The doctor returned with the results (good news), and I was gave me detailed instructions on the care of my skin. The nurse then reviewed the post-op instructions and walked me out. I was very positively impressed.
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Art Muldoon
7/01/2022
It was suggested to me to try Dr. Sipprell instead of my normal dermatologist in Florida. To my delight, the Roch. Derm Surgery in Victor properly identified an unknown problem, and did a magnificent job in fixing it. I am astounded at the facility, itself, the staff is outstanding, and Dr. Sipprell was extremely professional in his surgery and follow-up. He even called me personally at 9pm the night of the surgery to checkup on me. I can’t say enough positives about the entire experience. Just tremendous.
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John Viviani
6/01/2022
Very impressed upon entering the facility! Staff were very friendly and efficient. Met with Dr.Ibrahim and his team. They described all the details about my procedure and answered all my questions, which helped me to relax. The facility was clean and orderly. That night after my procedure Dr. Ibrahim called me at home, which I thought was very nice of him to check in on my status and answered my questions. I would recommend this practice to anyone. Thanks to all at Rochester Dermatologic Surgery for everything.
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Margaret Jacobs
6/01/2022
Dr Ibrahim and his staff are exceptional. We live in the Southern Tier and in Florida and we continue seeing Dr Ibrahim. There are many Mohs surgeons in Florida and several in the Southern Tier… but we feel that Dr Ibrahim’s knowledge, surgical skills, compassion and follow through sets him apart from our experiences.
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Jean Gardner
6/01/2022
It is scary to be told a spot on your face is a form of cancer. As the date approaches to have it removed, everyone feels apprehension of this unknown process. Then you walk in the door! The calm, up to date atmosphere and efficient friendly people make sure you understand every step. Comfortable rooms, snacks, TV - bring a book. They will take care of you. I would highly recommend Rochester Dermatologic Surgery and Dr. Sherrif Ibrahim!
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Belinda O'Brien
5/01/2022
I have had the experience at Rochester dermatology many times, and it has always been very positive. Warm, caring staff, and expert surgeons. I feel blessed. I have had many surgeries for carcinoma and they were all extremely successful. No scars and caring checkins. Entire experience is positive and confirming.
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Beth Gerling
5/01/2022
Dr Sipprell and his staff were amazing! I was so pleasantly surprised how friendly everyone was. Dr Sipprell patiently explained my options and helped me make the best choice of treatment. I would recommend Rochester Dermatologic Surgery to anyone looking for a state of the art, friendly and patient first atmosphere!
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Larry Hailey
5/01/2022
I felt very good about my treatment. I was especially feeling that Dr. Sipprell new what he was doing and that he made me feel confident in his expertise. All of the nurses that were helping were very friendly and explained the procedures and also made me comfortable with the surgery. Overall I was very happy with everything from start to finish.
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shirley hernandez
5/01/2022
I was very happy with my experience at Rochester Dermatologic Surgery. They were able to schedule my appointment promptly, at my request, which I know isn't always possible. The staff is friendly, kind, and accommodating. Dr. Sipprell was very thorough in discussing my options. The procedure went smoothly and painlessly which I attribute to Dr. Sipprell's skillfulness. It's exactly the kind of experience you'd hope to have in a practice such as this.
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Sheryl Mackes
5/01/2022
This was absolutely one of the most pleasant, professional doctor visits I have ever been to. I went in feeling nervous and everyone from the receptionist, nurse and Dr Sipprell were amazing. They made me feel very comfortable, they are very knowledgeable and kind. The office is very clean and gives off a spa vibe. My procedure was quick, and efficient and everything was explained to me clearly. I cannot say enough positive words about my visit! Obviously, everyone there is highly trained right down to bedside manor!!!! I would definitely only go to them for any future visits!!!!
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Jennifer Ruffell
5/01/2022
The staff at Rochester Dermatologic Surgery is top notch! I felt more than comfortable in the hands of Dr. Sipprell and team. Everyone was gentle, kind and professional. The Dr even call me the evening after my procedure to ensure I was doing ok. 100% satisfied with my care and would highly recommend this practice.
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John A-X. Morris
5/01/2022
I've had medical procedures performed on me for seven and a half decades, from the usual childhood tonsils and appendicitis to the usual second childhood shoulder and knee replacements and other catastrophes in between. Most of these experiences have been good to excellent, some have been terrible. My experience at Rochester Dermatologic Surgery stands head and shoulders above the rest. Dr. Ibrahim was skilled, personable, reassuring, and explained the procedure in excellent detail. As a matter of fact, all staff with whom I had contact were exceptionally personable, helpful, considerate, and caring. Whether it was looking at pictures of Dr. Ibrahim's bike, discussing dining experiences at Simply Crepes, or places to walk in Rochester, the time passed delightfully. It was almost spa-like. And, unlike Simply Crepes, the coffee was excellent!
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Chris Ransdell
5/01/2022
Going to the surgery center for a skin cancer Mohs procedure, I was focused on just getting though the day and getting out. As soon as I was walked in and saw the spa like interior of the building I started getting the idea that they are aiming for a luxurious ambience not clinical. When I was taken into the ultra clean and modern treatment room I was pretty impressed with the transparent to opaque window. The actual procedure and everything surrounding it was 100% confidence inspiring. Dr Ibrahim was wonderful and the assistant and his resident attending physician (my terminology might be off there) all combined to make me feel more than cared for. My procedure took quite a long time since they had to go back 4 times to get it all but it was as relaxing and calming as I could possibly imagine any medical procedure being. I left seriously impressed with the skill and caring nature of all the staff. The facilities are also top notch.
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Ed Kelly
5/01/2022
Drove 1.5 hours to see Dr Ibrahim and wasn’t disappointed. From the time I walked in, the staff was awesome, friendly and professional. From the snacks and coffee to the ability to be comfortable and watch tv in the room was the best. Every doctor’s office should take notes. Time flew by and the procedure went off as explained. Follow up later that day was nice. Dr Ibrahim was awesome. Great job!
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Tom Lyons
4/01/2022
The staff rates a 10. Receptionist and nurse were pleasant. Dr. Sipprell was professional, friendly, put me at ease. The surgery nurse was excellent and very helpful. The waiting in the procedure room was a bit too long but originally my doctor wanted this done at RGH which required a two month wait, Covid tests and pre surgery/post surgery visits. My third procedure at your facility and I am always pleased.
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Kevin Flynn
4/01/2022
My experience made me feel like a valued client as opposed to just another patient. Great overall environment for my MOS surgery. From the receptionist, nurses, and doctor; everyone was friendly and helpful. Nice touch that Dr. Ibrahim gave me a call post procedure to see how I was doing !
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Carl Coloney
4/01/2022
I have had surgery 3 times from Dr. Ibrahim over the past several years , the last one this past Tuesday. He and staff are very welcoming, friendly, and are able to make clients and family feel very comfortable. Dr. Ibrahim’s surgical skills are the best and the procedure ends up with as little scaring as possible. There are other surgeons which are closer to us in north Greece, but the drive to Victor area is well worth the extra effort. The private surgical suites are also the waiting rooms while the testing is being done. I would highly recommend his practice for anyone.
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Elizabeth Gilbert
3/01/2022
I have had an excellent experience with this medical practice! Communication was clear and concise. They offered the option of communication via text within a secure app. which truly enhanced the efficiency of communication. The nurse and the doctor explained the procedure I needed to have done, as well as the after care thoroughly and professionally! Dr. Sipprell was very accommodating and was able to slightly adjust my procedure to allow for upcoming travel needs. Would highly recommend this doctor and Dermatology practice! All of the staff I encountered were very professional and kind!
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Jerry Peters
3/01/2022
This was my second visit and both have been outstanding. I felt so well taken care of from my first words with the receptionist to Dr. Ibrahim's follow-up call that evening. I was relaxed and pain free throughout the procedure and I know it will heal just as thoroughly and easily as it did last time. 10 stars!
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Julie Gibson
3/01/2022
Unbelievable excellent customer service from the moment you walk in the door. Dr. Sipprell knows how to make the patient comfortable and explained every detail. All the staff make you feel like you are the only one that they need to take care of. I am so fortunate that I was referred for their excellent care. Thanks
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Sheryl Arilotta
3/01/2022
I had Mohs surgery with Dr. Ibrahim and have nothing but positive things to say about my experience. The person who checked me in was very polite and efficient. The nurse I had was extremely nice and made me very comfortable. She made sure I had all the necessary care information for after my surgery too. Dr. Ibrahim is very caring and was always checking with me during the procedure to be sure I was doing okay. I felt very well taken care during and after the procedure. He even reached out to me later after the surgery to be sure I was doing okay. It is always stressful to have surgery but everyone here was just wonderful and I so appreciate the outstanding care I received. Thanks to Dr. Ibrahim and his staff - I highly recommend them!
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joye bean
3/01/2022
Always well cared for here. All staff are polite and friendly, offering whatever they can do for my comfort. Details at the front desk are always quick, efficient, and courteous. Dr. Ibrahim is patient and gives excellent patient teaching and listens to all of my concerns. Procedures are done professionally with attention to my comfort. He is highly skilled and inspires confidence and a positive attitude. I am educated as a registered nurse myself and I have utmost trust in this medical practice. Would highly recommend them and I have recommended to a friend who is seeking a dermatologist.
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Betty McGuire
3/01/2022
This is the best experience I have had at a doctor’s office. Everyone from the receptionist, doctor, and nurses were professional, caring, funny, and did everything to make my experience positive. Consistent with my experience with this doctor seven years ago, he called me on the day of my surgery to see how I was doing afterwards. I give them my highest recommendation.
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Patricia Davis
3/01/2022
Amazing experience. Everyone was so nice and caring. From the moment I arrived until I left, the entire staff made me feel very comfortable and well cared for. Dr. Ibrahim himself called me that evening to follow up with how I was doing. I will definitely not hesitate to return should the need arise. Thank you Dr. Ibrahim and staff!
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Karen DuPre
3/01/2022
I went to the office for what I thought was going to be a painful procedure. Dr. Ibrahim thoroughly explained that there were two different ways in which we could proceed, and he let me choose the path that I felt the most comfortable with. The procedure was much less traumatic than I thought it would be. The evening of the procedure the doctor himself called me to see how I was doing. So far my recovery has been uneventful. Everyone in the office was friendly and professional, and I felt that I was in very good hands.
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Dr. Gabriela Carranza
2/01/2022
Dr. Ibrahim is an amazing Dermatologist. I was leaving for a trip in two days, and he was able to help me with an issue I was experiencing. I would absolutely recommend him for all of your dermatology and cosmetic needs. His attention to detail and level of care are outstanding.
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Louise Novros
2/01/2022
Walking into Dr. Ibrahim’s new office for a MHO’s surgery procedure was like entering a resort! The new building is beautiful and the atmosphere is one of relaxation, competence and care. The entire place was immaculate. The receptionist and nursing assistants were extremely friendly and answered any questions I had. All care was made to ensure privacy. I never ran into another patient while there. Each patient was led to their “private room” where they stayed until discharge. Dr. Ibrahim entered the room from an inside door and explained what he would be doing. He and his nurse then prepped the surgical area and then did his surgery. Afterwards I stayed in the chair for about a half hour to be sure everything was okay, and then was able to leave the room and sign out at the front desk. (My husband was able to stay in the room with me for the entire time.) I would recommend Dr. Ibrahim and his practice to anyone who needs outpatient surgery for skin cancer.
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Loretta Reish
2/01/2022
Beautiful facility to begin with but truly very professional, knowledgeable and pleasant staff. Dr.Sipprell was so kind and thouroly explained everything before during and after my procedure. Thru their online portal which I used twice for questions was answered immediately and accurately to my situation which was greatly appreciated and eased my mind. Top notch care from the time I walked in to the time I walked out. Thank you for being U. You are an excellent example to all health care facilities.
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Tracy Loucks-Rothfuss
1/01/2022
The staff was courteous and polite. The nurses and/or assistants let me know what to expect every step of the way. My procedure mandated a wait time, allowing for lab work to confirm that further tissue did not need to be removed. The staff let me know about how long that wait time would be, and offered the use of the television, and coffee or water during the wait-time. Dr. Ibrahim was very personable. He had a very calm way about him, which matched the soothing music that played quietly in the background. The same relaxation music was piped throughout the building, lending to the deep sense of calm that surrounded the whole experience. Not only was my experience polite and informative at all levels, it was furthermore a surprise to receive a follow up call by the surgeon himself. Thank you, to you and your staff, Dr. Ibrahim. It is great to know that if I have the need to return to Rochester Dermatologic Surgery in the future, that I will be in good hands.
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